North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,725 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 21st March 2026

Samantha P

North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought several products from NE Trophies and always under promise and over deliver. Great quality stuff at good prices - will be using you again for sure!”

Helpful Report

Posted 4 years ago

Hi Richard, Thank you for your great review and order, we really appreciate returning customers. I'm so glad to hear that you have had another pleasant experience with our company - we love to hear that customers are happy with both the service and purchases provided. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Very impressed with the quality and turn-around of my engraved plate. Will be re-ordering the same again but on a bigger brass plate :-)”

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Posted 4 years ago

“Excellent trophy & fast delivery”

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Posted 4 years ago

“Just starting up with a small league. The trophies I ordered were well worth the money and the speed of there arrival as astonishing. Thank you North East trophies”

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Posted 4 years ago

Hi Joseph, Thank you for your great review and order, I'm glad to hear that you find our awards value for money - we pride ourselves on having great quality products at a competitive price. It's brilliant to hear this arrived so promptly for you too! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“It was amazing!!!”

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Posted 4 years ago

“I always get any trophies I need for my dancers from this company. Nice trophies, and helpful staff. Thank you N E Trophies.”

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Posted 4 years ago

“Really pleased with the personalised cricket trophy. My nephew was really proud of it when showing his friends”

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Posted 4 years ago

“The glass was a gift and they loved it.”

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Posted 4 years ago

“Product came very quickly, neatly packed. Nicely made, nothing else to add as it was just the wat it should be. Good value for money too!”

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Posted 4 years ago

“Great service thanks. A splendid trophy for the price and the engraving was first class, will definitely use again. Excellent A+++”

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Posted 4 years ago

Hi Steven, Thank you for your great review and order. I'm so glad to hear that the award ordered by yourself was value for money and that you are happy with the engraving - our team take great care and pride when completing orders so thank you for noticing! We hope to see you again soon and if we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 4 years ago

“Received a personalised teachers engraved glass plaque exactly as ordered and in a prompt delivery time.”

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Posted 4 years ago

“The service was excellent and in particular the care of Abby but the finished product had script which was so feint as to be invisible and was nothing close to the copy visiblity I approved. North East Trophies should warn its customers that there is a real degredation from what is sent for approval and the finished product. I am having to spend the same funds again to get a coloured script”

Helpful Report

Posted 4 years ago

Hi Nigel, Thank you for your honest review and order. I'm very glad to hear that you are happy with our customer service and Abby's handling of this situation - I'll be sure to pass that onto her. However, I am sorry to hear that you are not fully happy with the finish of your item, these plaques are engraved which leaves a frosted white finish - it can be subtle especially if the font chosen is quite thin. The proofs we send across are in Black as this is how it goes through to the engraving software - however, if customers to prefer to have a coloured or brighter finish we are always happy to offer colour printing which your new one will be in. We are happy you have flagged this up as we will definitely take a look into the process and wording when sending a proof and we are always looking for ways to improve so thank you once again for your honesty. I can see that Abby is still awaiting a response from yourself regarding replacements - she has mentioned that she was looking to offer these at a discounted price as a guesture of good will so once we have heard back from yourself we will be more than happy to discuss this. I apologise once again for any confusion or inconvience caused by this situation. Kind Regards, Emily

Posted 4 years ago

“Excellent service and a very good quality product”

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Posted 4 years ago

“Absolutely delighted. I ordered the Golf Crystal Tower Trophy, engraved and in a presentation box. Exceptional value for money and excellent quality. Arrived on time. I highly recommend and will be using NE Trophies in the future.”

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Posted 4 years ago

“Fantastic service and trophies - my kids will love them. Very happy to recommend”

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Posted 4 years ago

“Trophies were turned around in short time and delivered as requested, got contact with supplier throughout the design and selection process”

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Posted 4 years ago

“Thank you. The medals were just what I wanted and Abby was so helpful in sourcing the right colours for the ribbons. Fantastic service and they arrived long before their due date! All receivers were highly impressed!”

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Posted 4 years ago

“Was brilliant my niece loved it”

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Posted 4 years ago

“This is the 2nd time I have used NE Trophies and both times been really pleased. Easy to use website to place the order , all products reasonably priced and good quality, beautifully engraved too. will definitely be using them again and would recommend them.”

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Posted 4 years ago

Hi Sabeha, Thank you for your lovely review and for being a returning customer. I'm so glad to hear that you find our website easy to use and competively priced. We pride ourselves on offering great quality products at a friendly price. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Great prices and quick delivery”

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Posted 4 years ago

North East Trophies is rated 4.9 based on 3,725 reviews