North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,081 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and excellent quality of product! I will definitely be using your company for any future purchases I need. Thank you.”

Helpful Report

Posted 7 months ago

Good morning Gillian, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with our service and the quality of the product. We really appreciate your support and look forward to helping you with any future purchases! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Excellent service and product ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 months ago

Good morning Joanne, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with both our service and product. Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Good quality product at a very reasonable price. Thank you 😊”

Helpful Report

Posted 7 months ago

Good morning Jamie, Thank you very much for your order with us and for your 5 star review. We’re glad to hear you’re happy with the quality and value of your product. We really appreciate your feedback and hope to assist you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Over the moon with the trophy and pleased I received it so soon after ordering! I googled a description of a trophy belonging to my son which had unfortunately broken having fell off a high shelf. I wanted to replace it while he's away. North East Trophies appeared on my search, I haven't used them before so was hoping all would be described. I even had it personalised to match the one I was replacing. I had great email communications and absolutely I'm thrilled with my purchase! My son isnt going to know its a different trophy! But I'd highly recommend for quality of the trophy and the speed of delivery. Thank you!”

Helpful Report

Posted 7 months ago

Good morning Lucy, Thank you very much for your order with us and for your 5 star review. Thank you so much for your wonderful review! We’re delighted to hear that you’re thrilled with the trophy and that it arrived quickly, especially with it being a special replacement for your son. It’s great to know the personalisation worked perfectly and that our communications made the process easy for you. Your recommendation means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Excellent trophy, delivered very quickly, and our recipient, who was retiring, was very happy. Would definitely recommend.”

Helpful Report

Posted 7 months ago

Good morning Deb, Thank you very much for your order with us and for your 5 star review. Thank you so much for your kind review! We’re thrilled to hear that the trophy arrived quickly and that your recipient was so happy with it. Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“NE Trophies were so efficient, sample of order was ready for me to view the next working day. Any questions or queries were dealt with very quickly. Order was delivered within days and I’m really pleased with the product. I would use again”

Helpful Report

Posted 8 months ago

Good morning Susan, Thank you very much for your order with us and for your 5 star review. Thank you so much for your fantastic review! We’re delighted to hear that you were happy with the sample, quick responses, and speedy delivery. It’s wonderful to know you’re pleased with the final product, and we really appreciate your support. We look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Excellent service from start to finish Great product fast shipping and really well packaged Great communication from Shaun”

Helpful Report

Posted 8 months ago

Good morning Thomas, Thank you very much for your order with us and for your 5 star review. Thank you so much for your wonderful review! We’re thrilled to hear you were happy with the product, fast shipping, and packaging. We’ll be sure to pass on your kind words to Shaun. Your feedback means a lot, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“Very happy with my trophy and how quick I got it”

Helpful Report

Posted 8 months ago

Good morning Steven, Thank you very much for your order with us and for your 5 star review. Thank you so much for your review! We’re delighted to hear that you’re happy with your trophy and that it arrived quickly. We really appreciate your feedback and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 7 months ago

“To be truthful and honest, this was a lot better than I expected. It was heavy, very robust and an excellent choice for someone who had given us 25 years of service. It will look good on display anywhere, albeit a cabinet or a shelf. The person who it was awarded to was very pleased indeed with it. In future this is what we will give to our staff who have given us our service over the years. We will be a regular returning customer.”

Helpful Report

Posted 8 months ago

Good morning Carole, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that the piece exceeded your expectations and felt fitting for such an incredible milestone of 25 years’ service. It means a lot to us that the recipient was so pleased with it — that’s exactly what we hope for with every order. We love the idea of it being proudly displayed for years to come. We truly appreciate your kind words and your intention to return in the future. We look forward to helping you celebrate many more long-service milestones! Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Great customer service, friendly, knowledgeable and very quick with orders. Will be using these going forward!”

Helpful Report

Posted 8 months ago

Good morning Cheryl, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you found our team friendly, knowledgeable, and quick to get your order sorted. It means a lot to know you’ll be using us going forward — we really appreciate your support and look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Always helpful and really fast order to delivery time Have used for several years Highly recommend”

Helpful Report

Posted 8 months ago

Good morning Corinne, Thank you very much for your order with us and for your 5 star review. Thank you so much for your continued support over the years — that really means a lot to us! We’re so pleased to hear you’ve found us helpful and that our fast turnaround continues to deliver for you. Your recommendation is truly appreciated, and we look forward to supporting you for many more years to come. Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“ordered some trophies , website was clear and easy to use, price was very competitive and delivery was really quick, will definately use this company again”

North East Trophies 5 star review on 2nd March 2026

Helpful Report

Posted 8 months ago

Good morning Colin, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re really glad to hear you found the website easy to use and that everything from pricing to delivery met your expectations. It’s great to know the trophies arrived quickly and that you were happy with the overall experience. We truly appreciate your support and look forward to working with you again in the future! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Item as described, clear printing and good packaging with quick posting”

Helpful Report

Posted 8 months ago

Good morning Barbs, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the printing quality, packaging, and quick delivery. We always aim to make sure everything arrives exactly as described and in perfect condition. We truly appreciate you taking the time to share your feedback and hope to see you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Very professional and their work is excellent.”

Helpful Report

Posted 8 months ago

Good morning Patricia, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you found our service professional and that you’re happy with the quality of our work. Feedback like this means a lot to our team. We truly appreciate your support and hope to work with you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“I recommend it to everyone, full of professionalism”

Helpful Report

Posted 8 months ago

Good afternoon Teresa, Thank you very much for your order with us and for your 5 star review. We truly appreciate your kind words about our professionalism — it means a lot to our whole team. We always aim to provide the best possible service, so it’s great to know that reflected in your experience. Thanks again for your support, and we look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 8 months ago

“Excellent communication, service and prompt delivery”

Helpful Report

Posted 8 months ago

Good morning Alan, Thank you very much for your order with us and for your 5 star review. We’re really pleased you were happy with our communication, service and prompt delivery. We truly appreciate your support and hope to work with you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Great product & excellent service!”

Helpful Report

Posted 8 months ago

Good morning Amina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with both the product and the service. It means a lot to us, and we look forward to assisting you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Great product and service”

Helpful Report

Posted 8 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you’re happy with both the product and our service. Your support really means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Great customer services when I asked some questions before ordering. Great design, just what we wanted for community stars awards, they look brilliant and were loved by everyone. The awards came in lovely presentation boxes, and the packaging for postage was top notch. Many thanks for great trophies”

North East Trophies 5 star review on 20th February 2026

Helpful Report

Posted 8 months ago

Good morning, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted to hear that you found our customer service helpful before ordering — we’re always happy to answer questions and make sure everything is just right. It’s wonderful to know the design was exactly what you wanted for your community stars awards, and even better to hear they were loved by everyone on the day. We’re also pleased that the presentation boxes and packaging met your expectations — we know how important it is for awards to arrive looking their best. Many thanks again for your kind words. It was a pleasure to be part of your event, and we hope to help with your next celebration! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

“Exactly as ordered and so pleased with result ..first class”

Helpful Report

Posted 8 months ago

Good morning Lesley, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that everything was exactly as ordered and that you’re so pleased with the result. “First class” is wonderful to hear — that’s always the standard we aim for. We truly appreciate your support and hope to assist you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 8 months ago

North East Trophies is rated 4.9 based on 4,081 reviews