North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,851 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 4th June 2026

Sian C

North East Trophies 5 star review on 1st June 2026

Matthew W

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull, product just as described. Quick postage. Would buy again.”

Helpful Report

Posted 10 months ago

Hi Phil, Thank you so much for your order and kind feedback! We're glad you found us helpful and that the product matched your expectations. Quick postage is always our goal! We look forward to serving you again soon. Thanks again Louisa NETrophies

Posted 9 months ago

“Quick service and exactly what I wanted”

Helpful Report

Posted 10 months ago

Hi Vivian, Thank you so much for your order and 5 star review. I’m delighted to hear you received quick service and exactly what you wanted. Looking forward to assisting you again. Best wishes, Louisa NETrophies

Posted 9 months ago

“EXCELLENT PRICE, EXCELLENT SERVICE.”

Helpful Report

Posted 10 months ago

Hi Graham, Thank you so much for your kind words! I’m glad you enjoyed our selection of customisable trophies and appreciated the quick process and delivery. I look forward to helping you with your next order! Best regards, Louisa NETrophies

Posted 9 months ago

“It came exactly how i asked it too,and was extremely well packaged,in case there was any mishap,and someone broke it. Very reliable company”

North East Trophies 5 star review on 31st July 2025

Helpful Report

Posted 10 months ago

Hi Lyndsey, Thank you so much for your order and kind feedback. We're so glad to hear the award arrived exactly as requested and that the packaging gave you peace of mind. It's great to know you found us reliable – we truly appreciate your support and hope to work with you again in the future. Thanks again The North East Trophies Team

Posted 9 months ago

“Great selection of customisable trophies at reasonable prices. Very quick process & delivery!”

North East Trophies 5 star review on 28th July 2025

Helpful Report

Posted 10 months ago

Hi Stephen, Thank you so much for your kind words! We're glad you enjoyed our selection of customizable trophies and appreciated the quick process and delivery. We look forward to helping you with your next order! Thanks again Louisa NETrophies

Posted 9 months ago

“Exceeptional customer service, great product, smooth process and speedy delivery - used three years for end of year corporate celebration and would highly recommend”

Helpful Report

Posted 10 months ago

Hi, Thank you so much for your continued trust and fantastic feedback! We're thrilled to hear that our customer service, product quality, and delivery have consistently met your expectations over the past three years. It means a lot to us that you’d highly recommend us for your corporate celebrations. We look forward to supporting you again in the future! Louisa NETrophies

Posted 9 months ago

“I recently ordered a desk plaque from North east trophies and I found them to be an excellent company to deal with. They sent me a preview of how the plaque would look and it came on time and well boxed to prevent damage in the post. I would definately recommend them.”

Helpful Report

Posted 10 months ago

Hi Janet, Thank you so much for your order and kind feedback! We're delighted to hear you appreciated the preview, timely delivery, and careful packaging of your desk plaque. Your recommendation means a lot to us, and we look forward to helping you with any future orders! Thanks again Louisa NETrophies

Posted 9 months ago

“Absolutely first class service from NE Trophies from start to finish, an excellent product”

Helpful Report

Posted 10 months ago

Hi Andrew, Thank you so much for your kind words! We're delighted to hear you had a first-class experience with NE Trophies from start to finish. It’s fantastic to know you were pleased with the product, and we truly appreciate your support! Louisa NETrophies

Posted 9 months ago

“Fantastic glass trophy the engraving was fantastic price was incredible for the quality of the item packed very well would not hesitate to recommend them to anyone that needs a top quality trophy many thanks it will be cherished”

Helpful Report

Posted 10 months ago

Hi Richard, Thank you so much for your order and amazing review! We're thrilled to hear you were so pleased with the glass trophy, especially the engraving and quality. It’s wonderful to know it will be cherished – that means the world to us. We truly appreciate your recommendation and hope to create something special for you again in the future. Warm Regards Louisa North East Trophies

Posted 9 months ago

“Quick and eifficient turn-around.”

Helpful Report

Posted 10 months ago

Hi Rhys, Thank you for your 5 star review! We’re glad you appreciated our quick and efficient turnaround. We look forward to assisting you again soon. Thanks again The North East Trophies Team

Posted 10 months ago

“Arrived within the time frame given. No risk of damage due to the excellent packaging it arrived in. Excellent service.”

Helpful Report

Posted 10 months ago

Hi Mark, Thank you for your order and kind feedback. We’re pleased to hear your order arrived on time and in perfect condition thanks to our packaging. Providing excellent service is our priority, and we appreciate your support. Thanks again Louisa North East Trophies

Posted 10 months ago

“Excellent”

Helpful Report

Posted 10 months ago

Hi Gavin, Thank you for your feedback! We truly appreciate your support and look forward to serving you again. Thanks again Louisa North East Trophies

Posted 10 months ago

“Quick and easy ordering. Good value. Not to many 'extra' costs. Made and delievered within a few days. Like the ability to have our own uploaded image on the shield.”

Helpful Report

Posted 10 months ago

Hi David, Thank you for your great feedback! We’re glad to hear you found the ordering process quick and easy, with good value and minimal extra costs. We're especially happy that you liked being able to upload your own image to personalise the shield — it's a feature we're proud to offer! Looking forward to working with you again soon. Best regards, Louisa NE Trophies

Posted 10 months ago

“The product was delivered very quickly and as described on the website. Unable to upload picture or video as now with the recipient of the award. A great service”

Helpful Report

Posted 10 months ago

Hi Patrick, Thank you for your kind words! We’re so pleased to hear the product arrived quickly and met your expectations. No worries at all about the photo or video — we’re just glad the award has reached the recipient and that you were happy with the service. We hope to assist you again in the future! Best regards, The NE Trophies Team

Posted 10 months ago

“Once again, North East Throphies have been superb. The quality of the product, the speed of service and the customer service I've received has been first-class. Thank you. I'll definitely be using you again next year!”

Helpful Report

Posted 10 months ago

Hi, Thank you so much for your kind words and continued support! We’re thrilled to hear you’ve had another great experience with us — from product quality to customer service and speed of delivery. It truly means a lot to have loyal customers like you. We look forward to working with you again next year! Best regards, The NE Trophies Team

Posted 10 months ago

“⭐️⭐️⭐️⭐️⭐️ service and communication. Brilliant product. Thank you 👍”

Helpful Report

Posted 10 months ago

Hi Stephen, Thank you so much for the 5 star review! We’re thrilled you were happy with the service, communication, and product. It was a pleasure to help, and we really appreciate your kind words! All the best, The NE Trophies Team

Posted 10 months ago

“Our trophy was damaged in transit.obviously we were disappointed. You replaced it within 5 days.we returned the damaged one.we are using our trophy this weekend,for our late sons football tournament. We are extremely happy with the trophy and your service which was excellent.thankyou.”

Helpful Report

Posted 10 months ago

Hi Karen, Thank you so much for your kind and thoughtful message. We’re truly sorry the trophy was damaged in transit, but we’re glad we could resolve it quickly for you. It means a great deal to us to know the replacement arrived in time and that you’re happy with it. We’re honoured to have played a small part in such a meaningful event for your late son’s football tournament. Wishing you all the best for the weekend, and thank you again for your trust and kind words. Warmest regards, Louisa NE Trophies

Posted 10 months ago

“Couldn’t been more happy with the product , shipped very fast done a great job 👍”

Helpful Report

Posted 10 months ago

Hi, Thank you so much for your fantastic feedback! We’re thrilled to hear you were so happy with the product and service. It’s great to know everything arrived quickly and met your expectations. Looking forward to helping you again soon! Best regards, The NE Trophies Team

Posted 10 months ago

“Very pleased with my purchase arrived quickly and in good condition exactly as I ordered .good value for money very pleased would definitely buy from them again”

Helpful Report

Posted 10 months ago

Hi Anita, Thank you so much for your fantastic feedback! We’re thrilled to hear you were happy with both the product and our service. It’s always great to know everything arrived quickly and lived up to your expectations. We really appreciate your support and look forward to helping you again in the future! Thanks again, Louisa NE Trophies

Posted 10 months ago

“The items are amazing ! Amazing job !!! Thank you very much !!! ❤️”

Helpful Report

Posted 10 months ago

Hi Attila, Thank you so much for your lovely message! We’re absolutely delighted to hear you’re so happy with the items — your kind words mean a lot to us. It was our pleasure, and we’re so glad you loved the final result! Looking forward to helping you again in the future! Best wishes, The NE Trophies Team

Posted 10 months ago

North East Trophies is rated 4.9 based on 3,851 reviews