North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,534 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,534 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 17th September 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were lovely etched glass trophies which we awarded to the people in mid-August. However I feel that the etching is too grey against the glass making it difficult to see/read. I do understand that this is how it is for glass etching but still... it does not show high quality. Other than that, the order was quick and we received the package in time for us to travel to Slovenia & Croatia. Well packaged.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your order with us. We are very sorry that you are not completely happy with your trophies. If you would like to, please feel free to send us a photo of one of your trophies via email to trophies@netrophies.co.uk. We would be more than happy to have a look at the engraving for you. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“I needed three trophies within around a week for a car club event and they were delivered within the required timescale as promised. The team were extremely helpful and I was very impressed with the service.”

Helpful Report

Posted 3 years ago

Good morning John, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gravity Standard Jade Glass Trophy Awards. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“A beautiful trophy which was cheaper than elsewhere on the internet. It arrived sooner than expected. The only tiny fault that I can find is that the free engraving is a bit small, otherwise I am very happy indeed.”

Helpful Report

Posted 3 years ago

Good morning Shirley, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Female Golfer Optical Crystal Award Unite Glass Trophy. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Courteous customer service, incredibly fast production and delivery on a huge order, and a stunning product. Could not be happier!”

Helpful Report

Posted 3 years ago

Good morning Tiffany, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Award Trophies. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Really great service. Proof came through as well with an improved design. Product turned up on time and as requested. Great service”

Helpful Report

Posted 3 years ago

Good morning Mike, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Award Trophy. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“I cannot wait to review the service of this company, they were simply amazing. very responsive, beat the timeline . i will be back for more business.”

Helpful Report

Posted 3 years ago

Good morning Abayomi, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Award Trophies. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Beautiful shield and prompt service would definitely use again”

North East Trophies 5 star review on 15th August 2022

Helpful Report

Posted 3 years ago

Good afternoon Trudy, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your English Rose Annual Shield with 16 Side Shields. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

Good morning Trudy, Would you be happy for us to share your review on our social media? Please let us know if you would be happy to give us your permission to do so. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Responded quickly to my queries & customised the medals I wanted for our running club. Fast delivery too. Excellent service, would recommend.”

Helpful Report

Posted 3 years ago

Good afternoon Rachael, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your medals. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Excelled service. Quick turnaround. Friendly staff. Not too expensive.”

Helpful Report

Posted 3 years ago

Good afternoon Alison, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gold Rising Star Multi Trophy Award. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Great communication, reasonable delivery time, good value and a lovely trophy. Thank you. Headteacher in Dumfries and Galloway.”

Helpful Report

Posted 3 years ago

Good afternoon Helen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Hunter Silver Trophy Cup. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Excellent service!”

Helpful Report

Posted 3 years ago

Good morning Ruth, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Broad Octagon Jade Glass Trophy Award. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“I was blown away!! So much thought, creativity and the best customer service is offered. Great communication! Izzy and Tom helped me loads. I’m sure I’ll be back. I will definitely recommend your company. Thank you so much! I really appreciate everything :)”

Helpful Report

Posted 3 years ago

Good morning Maureen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Poppy Jade Glass Trophy Awards. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“We recently had an issue with items purchased for NE Trophies, when this was reported to the company they could not have been more helpful. The issue was sorted very quickly and efficiently.”

Helpful Report

Posted 3 years ago

Good morning Hazel, Thank you for your order with us. We are very sorry for the issue with your items. We appreciate you reporting this to us & giving us the opportunity to resolve the issue. We are glad that we were able to resolve the issue quickly for you. We apologise again for any inconvenience caused. We are glad to hear that you found our service to be helpful & efficient. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Ordering and delivery were very good. We are very pleased with the quality of the trophy and the engraving.”

Helpful Report

Posted 3 years ago

Good morning Marion, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Silver Cast Metal Recognition Trophy Cup. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Super fast response to a query. My first order and would definitely use them again. Sent proofs of designs through and sent out quickly once all printed up. Amazing service for initial queries to customer services to the proof team with the designs. 8 very happy recipients today!”

Helpful Report

Posted 3 years ago

Good morning Emma, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your trophies. We were wondering if you have any photos of the trophies? We would love to share a photo/s of your trophies on our social media, if you have any & if you would be happy to give us permission to do so? Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“I had a couple of glasses engraved, really pleased with them, arrived well packaged and very quickly.”

North East Trophies 5 star review on 9th August 2022

Helpful Report

Posted 3 years ago

Good morning Shenoah, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Personalised Engraved Pint Glasses. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

Good morning Shenoah, Would you be happy for us to share your review on our social media? Please let us know if you would be happy to give us your permission to do so. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Fast and efficient service. excellent products.”

Helpful Report

Posted 3 years ago

Good morning Christopher, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Corporate Jade Glass Bravo Award. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Very good service and follow up.”

Helpful Report

Posted 3 years ago

Good morning Sarah, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Award Trophy. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Exactly what I ordered. Delivered on time. Very pleased”

Helpful Report

Posted 3 years ago

Good afternoon Eric, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Golf Glass Plaque Trophy Award from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

“Brilliant service and customer care!”

Helpful Report

Posted 3 years ago

Good morning Judith, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your medals from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,534 reviews