North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,049 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little trophies. Good value and arrived very quickly.”

Helpful Report

Posted 5 years ago

“Fantastic customer service, very impressed with the products, will definitely order from here again”

Helpful Report

Posted 5 years ago

“Great items, fab service just a pity the customer has to pay to return a parcel.”

Helpful Report

Posted 5 years ago

Hi Lynn We are really happy you were pleased with our service. Our aim is to always give the best possible customer service. We also do offer paid returns if there is an issue with your order. Have a great christmas and new year. Kind regards Andrew

Posted 5 years ago

“Purchased a personalised engraved pint glass for a Christmas present and was so impressed! It came very promptly and looked beautiful. Great communication over email on the design, I would definitely order from here again!”

Helpful Report

Posted 5 years ago

“We have used North East Trophies on a monthly basis for most of 2021 and they are fantastic. I'd recommend them every time - fast, efficient and very helpful.”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you for your continued support and great review! As a small business we really appreciate this. We look forward to receiving your next order and working with you again! Kind Regards, Emily

Posted 5 years ago

“exactly how i expected it to be”

Helpful Report

Posted 5 years ago

“Received item thank you ☺️”

Helpful Report

Posted 5 years ago

“Excellent speedy efficient service as always. Such good value!! And a little treat! Very welcome.”

Helpful Report

Posted 5 years ago

“Right product Right price Right service”

Helpful Report

Posted 5 years ago

“Great service, extremely helpful. Delivery very quick, would definitely use this company again.”

Helpful Report

Posted 5 years ago

“Excellent customer service from Abby W and the team ...”

Helpful Report

Posted 5 years ago

“Lovely box, I bought it to put a glass tankerd in that I bought else where & it fitted perfectly. It arrived in perfect condition, well packed & protected. I recommend this company & would buy from them again”

Helpful Report

Posted 5 years ago

“Excellent service will definitely use you company again”

Helpful Report

Posted 5 years ago

“Really speedy delivery and great quality trophy - Employee of the year was so chuffed (especially with the haribo) Thanks so much!”

Helpful Report

Posted 5 years ago

“Although only the smallest of orders I received fantastic service, quick, efficent. Goods exactly as described with engraving perfectly done. Couldn't fault a thing. Will definitely use again and recommend to everyone. Thank you.”

Helpful Report

Posted 5 years ago

Hello Linda, Thank you for your great review and order, as a small business we really appreciate this! We aim to treat every order with the same amount of care and respect no matter the size or cost! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“The trophy was delivered on time and is absolutely amazing and just what I ordered and wanted. I would highly recommend.”

Helpful Report

Posted 5 years ago

“First class service and communication. Cannot fault matters start to finish and loved the touch of a packet of sweets. I wanted to support a small business and you did not disapoint. Thank You”

Helpful Report

Posted 5 years ago

Hello Richard, Thank you for your great review and order, this year has definitely emphasised the importance of supporting small businesses so thank you for doing so! We are glad you were happy with both our service and communication between our team, our number 1 aim is to provide the best customer service possible so I'll be sure to pass this review onto them. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 5 years ago

“The customer service I received when ordering the personalised water bottles was brilliant, as I ordered 79 in total! And the final result was great, I think all the staff were very happy with their Christmas present.”

Helpful Report

Posted 5 years ago

Hello Marie, Thank you so much for your great review and order. As a small family tan business, we really appreciate your support during these times. What a lovely gift for your staff, I'm sure they all love them! Good Choice. I'll be sure to pass your review onto our customer service team who will be very glad to hear you loved them. If we can ever be of any assistance again please don't hesitate to get back in touch. Kind Regards, Emily

Posted 5 years ago

“very pleased with my order. Arrived promptly and just as described. Im sure my brother will be love his present”

Helpful Report

Posted 5 years ago

“Great product, fast delivery”

Helpful Report

Posted 5 years ago

North East Trophies is rated 4.9 based on 4,049 reviews