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North East Trophies Reviews

4.9 Rating 2,665 Reviews

99 %

of reviewers recommend North East Trophies

Company Reviews

Product Reviews

4.9

Based on 2,665 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park
Tyne and Wear
NE21 4SQ

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North East Trophies 5 star review on 21st April 2024

North East Trophies 5 star review on 18th March 2024

North East Trophies 5 star review on 14th March 2024

North East Trophies 5 star review on 12th February 2024

North East Trophies 5 star review on 4th February 2024

North East Trophies 5 star review on 29th January 2024

North East Trophies 5 star review on 14th January 2024

105

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plaque order for a leaving do. Excellent professional and personalised support in design. Went to their office. They discussed the various options. Gave valuable suggestions based on my requirements and their experience. Product chosen. I sent them the essentials of the design. This was made elegant by the professional team. Made and delivered quickly. Transparent pricing. No doubt I will use them again. The plaque gift was a big hit!”

Hi Ram, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your Bamboo Wooden Plaque Award and our service. I remember your order, it was a fun one to work on and I'm glad it went down well with everyone :) Thank you for your kind feedback and we hope to work with you again in the future. Kind regards, Louisa North East Trophies

“Amazing service over the Easter Bank Holiday ! Some prized glass trophies unfortunately had smashed and the team were superb in finding the original order from over two years ago so that the trophies could be replaced . Would 100% recommend . Thank you so much 😊”

Hi Mark, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you for your kind recommendation and continued loyal custom. Kind regards, Louisa Marketing @ North East Trophies

“Outstanding service and quality, highly recommend to all 5*”

Hi Anthony, Thank you very much for your latest order with us and your 5 star review! We are glad to hear that you are happy with your engraved plates and our service. Thank you for your kind recommendation and continued loyal custom. Kind regards, Louisa Marketing @ North East Trophies

“Excellent service arrived on time.”

Hi Barry, Thank you very much for your order with us and your 5 star review! We are glad to hear that your order arrived in good time and that you are happy with our service. Kind regards, Louisa North East Trophies

“The staff at NE Trophies are so knowledgeable and helpful, offering a very professional service, always making sure the customers' needs are met. NE Trophies are my go to whenever I need a trophy. I know I will always get superior products with a top class service.”

Hi Gillian, Thank you very much for your latest order with us and your 5 star review! We are glad to hear that you are happy with your Lauren Salver and our service. Thank you for your kind feedback and continued, loyal custom. Kind regards, Louisa North East Trophies

“Order trophy they gave me a flat 2D trophy even though it was expose to be 3d”

Hi Jhon I am sorry about any confusion you have had. I have double checked on our system and cannot see an order for you. Could you possibly have ordered from another company? If you'd like to get in touch with us, we'd be happy to help with any problems you have had or if you would like to place an order with us we would love to talk through some trophy options with you. Kind regards Andrew

“it was good product came although I think £6 for 13cm is really a lot”

Hi Jannah, Thank you for your order with us. I'm sorry you feel our trophies at £6 for the 5.75 inch Heavyweight Football Trophy is not good value. We pride ourselves on the fact that we are one of the best value trophy suppliers in the UK. Our price also includes an engraved trophy plate aswell. We do hope however that your experience with us was an overall positive one. If you choose to purchase your trophies with us again in the future, please do consider getting in touch so we may help with recommendations to better suit your requirements. We will be more than happy to help. Kind Regards Louisa Marketing @ Northeast Trophies

“V good quality, slightly disappointed at size bit otherwise great”

Hi Joanne, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with the quality of your Mini Falcon Cooking Trophy. Although we do include the measurements of our awards in the listing, I'm sorry it wasn't quite as you were expecting. Kind regards, Louisa Marketing @ North East Trophies

“Great priduct”

Hi Angela, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your Gold Player of the Week Trophy. Kind regards, Louisa Marketing @ North East Trophies

“Fantastic Service. Turned the trophies around quickly responded to my message regarding an error on my part and ensured the trophies were correct despite my error. Will definitely use them again.”

Hi Lee, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your Antique Silver Tower Football Trophies and our service. Thank you for your kind feedback and we look forward to serving you again. Kind regards, Louisa Marketing @ North East Trophies

“Excellent product quality, service, customer service, etc. Trophies are great, easy to order which is why I have come back this year for a repeat order. Highly recommended company.”

Hi Peter, Thank you very much for your latest order with us and your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you for your kind feedback and loyal custom. Kind regards, Louisa Marketing @ North East Trophies

“A first class service from yourselves with products that look superb and at very competitive price”

Hi Melvyn, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your Glass Golf Plaque Award and our service. Thank you for your kind feedback. Kind regards, Louisa Marketing @ North East Trophies

“Professional - easy to customise, quick responses and quick delivery.”

Hi Patrick, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your experience with us and our service. Thank you for your kind feedback. Kind regards, Louisa Marketing @ North East Trophies

“Great website and service”

Hi Kenneth, Thank you very much for your order with us and your 5 star review! We are glad to hear that you are happy with your experience with us and our service. Thank you for your kind feedback. Kind regards, Louisa Marketing @ North East Trophies

“Recieved Catalogues, thank you.”

Hi Jay, Thank you very much for your 5 star review! We are glad to hear that your catalogues arrived in good time and that you are happy with our service. Kind regards, Louisa Marketing @ North East Trophies

“Arrived on time. Great for a retirement gift.”

Hi Jessie, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. We're glad to hear your order arrived in good time. Kind regards, Louisa Marketing @ North East Trophies

“Excellent service, i recieved a call to say a trophie arrived to them broken. Even with teh delay i still got them on time for the event. Very pleased”

Hi Katie, Thank you so much for your fantastic 5-star rating of North East Trophies! We truly appreciate your feedback and are thrilled to hear about your positive experience. We are delighted that you found our service excellent and we apologize for any inconvenience caused by the broken trophy. However, we are pleased to know that despite the delay, we managed to ensure the trophies arrived on time for your event. As a small business we really appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Andy North East Trophies Team

“Good customer service. Quick response to our damaged trophy we ordered. Item was replaced within days.”

Hi Thank you very much for taking the time to leave us a 4-star rating for North East Trophies. We pride ourselves on providing exceptional customer service and prompt responses, so we are delighted that we were able to quickly address the issue with the damaged trophy you ordered. I am sorry about the problem, we are actively looking to see if there is anything we can improve on with our packaging. It is our commitment to ensure that our customers receive top-quality products and have a hassle-free shopping experience. Thank you once again for your kind words and for choosing North East Trophies. Should you require our services in the future, please do not hesitate to reach out. Best regards, Andy North East Trophies

“quick and easy”

Hi Caroline Thank you for you positive review. As always we are thrilled your experience with us was 5 stars. If we can help with anything else just let us know. Kind regards Andy North East Trophies

“Excellent quality arrived very swiftly”

Hi Mollie Thank you for your positive review. It was great to work with you on your order for 60 trophies. I hope they are well received by the recipients. If you need anything else in future please don't hesitate to reach out. Have a lovely day. Kind regards Andy North East Trophies

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North East Trophies is rated 4.9 based on 2,665 reviews