North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,658 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,658 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, good value for money.”

Helpful Report

Posted 3 years ago

Good morning Filipina, Thank you for your review! We are glad that you are happy with the good value of our products. We always aim for a 5-star review from every one of our customers. If there is anything that we could have done better to achieve 5 stars, please do let us know. We strive for all of our customers to be completely happy with their order from us, so we would be happy to hear how we could improve. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Amazing service. Quick delivery, great quality product. Thank you.”

North East Trophies 5 star review on 18th February 2022

Helpful Report

Posted 3 years ago

Good morning Peter, Thank you for your 5-star review! Thank you for also including a photo - we love seeing photos of our customers' orders. We are proud of the service we provide to our customers, so it is great to hear that you found our service to be amazing. We are glad that you are happy with the quick delivery of your order & with the quality of your item. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service just would have liked my glass heart to have been able to stand ,”

Helpful Report

Posted 3 years ago

Good morning Linda, Thank you for your 5-star review! We are proud of the service we provide to our customers, so it is great to hear that you found our service to be excellent. We always aim for our customers to be completely satisfied with their order from us, so if there is something you are not completely happy with, please feel free to contact us regarding this. You can contact us via phone - 0191 348 0173 - or email - trophies@netrophies.co.uk. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“From ordering to delivery,it was a quick process ,when my order arrived,it was very well packed and I must say ,some one enjoyed packing it as it was a work of art ,thank you very much , brilliant I will use your company again”

Helpful Report

Posted 3 years ago

Good morning Darren, Thank you for your 5-star review! It is great to hear that you found our ordering process to be quick. We are glad that you are happy with the packing of your order, our packing team will be so pleased to hear your positive feedback. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“The trophies look good and are amazing value for money. Perfect for our grandkids at our family Sports Day.”

Helpful Report

Posted 3 years ago

Good afternoon Teresa, Thank you so much for your 5-star review! We are so pleased that you are happy with your order from us. What a lovely idea, we hope that your grandchildren are happy with the trophies too. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very well made would definitely Buy again thank you”

Helpful Report

Posted 3 years ago

Good morning Anne, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“All of the team were extremely helpful and nothing was too much trouble, even suggesting a better way of presenting the engraving on the glass heart. Very happy with my purchase and I definitely recommend this company”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you so much for your 5-star review! We are so glad that we could be of help & that you are happy with your order from us. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“We haven’t used them yet it’s for our wedding but I am really pleased with them”

Helpful Report

Posted 3 years ago

Good morning Rachel, Thank you so much for your 5-star review! We are so glad that you are pleased with your order from us. We hope you enjoy your wedding! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very Happy with my purchase from N E Trophies. Very well made liked how you could have it engraved. Excellent value for money.”

Helpful Report

Posted 3 years ago

Good morning Sarah, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“A brilliant company right from the start. They helped me design the trophies, Sent proofs and after payment just a couple of days to arrive. Excellent service. Thank you I'll be back.”

Helpful Report

Posted 3 years ago

Good morning Steve, Thank you so much for your 5-star review! We are so glad that we could help with the design of your trophies. It is great to hear that you are happy with the quick arrival of your order & with the service you received from us. We look forward to helping you with your next order. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service as usual”

Helpful Report

Posted 3 years ago

Good morning Eileen, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. Thank you for being a loyal customer & a frequent shopper with us, we very much appreciate it. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Trophy was easy to order, nicely engraved and arrived really promptly. Only niggle was it had a torch motif but the one I saw online had a football motif which was exactly what I wanted. All in all, very pleased.”

Helpful Report

Posted 3 years ago

Good morning Linda, Thank you for your review. We are glad that you found our ordering process easy. It is great to hear that you are happy with our engraving work & with the prompt arrival of your order from us. We are very sorry that your order was not exactly what you wanted. We always strive for a 5-star review & for our customers to be completely happy with their orders, so please feel free to contact us regarding this - we would be more than happy to help resolve this for you as best we can. You can contact us via email - trophies@netrophies.co.uk - or phone - 0191 348 0173. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very quick delivery. Packed really well. Glasses and engraving just as I ordered. Excellent value for money.”

Helpful Report

Posted 3 years ago

Good morning Susan, Thank you so much for your 5-star review! We are glad that you are happy with the quick delivery of your order & with your new glasses. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service. Etched glasses with own design and my brother was really happy with them.”

Helpful Report

Posted 3 years ago

Good morning Nick, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that your brother is happy with the glasses. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent trophy thank you”

Helpful Report

Posted 3 years ago

Good morning Ben, Thank you so much for your 5-star review! We are so glad that you are happy with your trophy from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service with fast response and item exactly as requested. I’d highly recommend and would use this company again.”

Helpful Report

Posted 3 years ago

Good afternoon Jane, Thank you so much for your 5-star review! We are proud of the customer service we provide, so it is great to hear that you are happy with the service you received from us. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service, very fast delivery, very professional and exceptional workmanship. Highly recommend and would order again.”

Helpful Report

Posted 3 years ago

Good afternoon Laura, Thank you so much for your 5-star review! We are proud of our customer service, so it is great to hear that you found our service to be excellent. We are so happy that you are also pleased with our workmanship. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Delivered dot on time - very pleased with kids rugby trophy - everything done with care - many thanks”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that you are happy with the on-time delivery of your order from us & with the trophy. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent communications to agree the order and quote, and the quality of the trophies and engraving was first class. We had 40 trophies delivered within a week. Very impressed and special thanks to Abby who answered emails immediately.”

Helpful Report

Posted 3 years ago

Good morning Alan, Thank you so much for your 5-star review! We are so glad that you are happy with the quality of our products & with our engraving work. I have passed on your thanks to Abby, she is happy that she could help! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Ordered the plates without Engraving, arrived a few day's later. Got it Engraved for the minister as he was presented with a Portrait and needed it Engraved. The plates were good Quality Thank You”

Helpful Report

Posted 3 years ago

Good morning George, Thank you so much for your 5-star review! We are so glad that you are happy with the quality of our plates. Kind regards, Michelle - North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,658 reviews