NeoGrass Ltd Reviews

4.8 Rating 159 Reviews
96 %
of reviewers recommend NeoGrass Ltd
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read NeoGrass Ltd Reviews

About NeoGrass Ltd:

At NeoGrass, we are passionate about transforming gardens using the most advanced, realistic looking artificial grass that makes your life easier and more enjoyable.

NeoGrass was formed to change the artificial grass industry. We realised that there was a serious lack of quality artificial grass and imitation grass suppliers available in the UK.

Through our unparalleled commitment to research and development and a culture of constant improvement and innovation, we strive to provide our customers with the most advanced artificial grasses and imitation grass available today.

We are proud to lead the way with our unique technology. Through years of research and experimentation, we have developed 3 key breakthroughs that are changing our industry: Instant Recovery Technology®, Feelgood Technology® & Natural Look Technology®.

These technologies have set us apart from our competition and customers up and down the country who have been able to transform their gardens using our products.

We understand that the majority of homeowners want an attractive and usable garden space but realise that not everyone has the time or inclination to devote to achieving this.

If your lawn suffers from a lack of sunlight, overhanging trees sucking the moisture out of your grass, pests or poor drainage then you face difficulties in achieving a lawn that’s easy on the eye. Add to this a lively dog and energetic children and you’ll know what an uphill struggle you face.

But worry no more – NeoGrass are here to provide you with the perfect alternative!

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Unit 17 Redhills Industrial Estate, South Woodham Ferrers, Chelmsford, Essex, ,

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NeoGrass Ltd 5 star review on 25th April 2021
David Watts
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
Anonymous  // 01/01/2019
Rpmpt service delivers as promised
Helpful Report
Great as always. Delivery was on the ball 😀
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Ordered silica sand to revive old tired looking artificial grass. The product was easy to apply and the outcome was very pleasing, it looked like I had laid new grass. The quality of the product was much superior to the one previously bought at the local store. Highly recommend.
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Thanks for the lovely review Agnes. We're really pleased you didn't apply the Kiln Dried Sand from your local store as chances are it would be the wrong type. Whilst a lot of DIY/Builders Merchants DO sell Kiln Dried Sand it is ground to a diamond shape so the grains will eventually end up cutting through the fibres. Artificial Grass Kiln Dried Silica Sand is specifically ground to a spherical shape to avoid damaging the fibres.
Exactly what we wanted. Easy to order and quick delivery.
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I purchased an artificial lawn rake along with some fixing pins. My lawn had been down for at least six years and was showing signs of loosening up from the fixings originally used . After stretching my lawn with the help of a carpet stretcher, the fixing pins supplied by Neograss , proved to be just the job in re-fixing my lawn. The lawn rake has also proved its worth, by raking out mosses that had built up over time. My lawn now looks as good as the day it was laid. First class products together with first class service from Neograss.
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Only needed a biggish off cut for a small area, but I’m told it was very easy to lay and once the sand had been brushed in it looked great, in an area where it won’t get much foot fall, but gets plenty of paw fall. I’ve hoovered leaves and petals off it a couple of times and it feels lovely underfoot. Am very pleased.
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I have bought from neograss before and any Astro requirements Iwe have I will keep coming back Fantastic and honest customer service Well done if only all online companies could be as good Ta ever so and keep up the great work
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Hi Vicky, Thanks very much for your positive review. It's nice to know when we are getting things right!
Quick delivery and clear communication.
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Delivery was so quick. The joining tape and aquabond arrived in under 24hrs. Great service
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Bought this to see if l could refresh the Astro turf in my back garden. Does what it says, removes any Debris on the lawn and brings the pile back up. Maybe need a few goes if lawn really flat, but definitely worth the price.
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Great product and very detailed how to apply the silica sand to the grass and quantity to use
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Great product, easy to instaff and feels great underfoot! Delivery driver was fantastic even at the end of a long hot day! Can’t fault anything
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Excellent service
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Amazing customer service and super fast delivery. Great product. Would highly recommend!
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Order with next day delivery turned up a week later to late for the project I wanted it for so now have it in the shed for the next astro project
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Excellent quality and prompt delivery when nobody else could provide
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good service
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Brilliant to deal with and their huge amount of online ‘how to advice’ was really helpful to a first time DIYer. Further help and advice from NeoGrass’s Wendy really gave me great confidence with the whole project which has turned out fabulous, I’m so chuffed with the finished job. I used the ‘Inverness’, the quality is great and I’d highly recommend NeoGrass’s range compared to all the others that I sampled.
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Good product delivered on time. Thank you
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Picks up leaves and bird droppings off our artificial grass very nicely. As it all breaks down, it's good for a small garden, as you don't need a lot of space to store it. Delivery was prompt.
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NeoGrass Ltd is rated 4.8 based on 159 reviews