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NCASS Reviews

4.8 Rating 1,274 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,274 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Great support, easy to follow guides, good value for the subscription fee I would recommend any trader to join
NCASS 5 star review on 25th March 2025
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Posted 3 months ago
I like that NCASS is always at the end of the phone to help. The cashback offers are good if you are trading regularly especially on gas. The risk assessments and book for temperatures etc is great and makes it easy to show EHO and events managers
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Posted 3 months ago
Great service. Always helpful. Worth the money.
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Posted 4 months ago
NCASS is the ultimate go to for all food traders, and those who work in catering/hospitality. I have been a member for a couple of years, and I can safely say that every single time I have spoken with them, their level of customer service has been outstanding. You never feel like you’re bothering them - they are always happy to help. The best and most consistent customer service I have ever experienced.
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Posted 4 months ago
Fab company, phoned them up with a query and they sorted it out, super friendly
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Posted 4 months ago
Super helpful staff, great service to simplify safety documents and risk assessments and the discounted training and supplier offers are a lovely bonus.
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Posted 4 months ago
They have been amazing with advice on everything to do with setting up my business, insurance, food safety and eho inspections. The best investment I made when setting up my business was my NCASS membership.
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Posted 4 months ago
Great organisation whose customer service is excellent. They help small businesses with all of the legislative requirements. Awesome.
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Posted 4 months ago
Easy to use, everything in one place. Worth the money.
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Posted 4 months ago
Excellent for help with paperwork
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Posted 5 months ago
Lots of benefits, simplifies paperwork, easy to use. Help is only an email away.
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Posted 5 months ago
The best helping for business
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Posted 5 months ago
All good - thanks
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Posted 5 months ago
NCASS is the best money that you would ever spend, the portal is easy to navigate and makes life for our business so much easier. When you call, you will get through to a member of the team without no problems at all, they are very helpful and will guide you through any queries that you have. I would definitely recommend NCASS!
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Posted 5 months ago
In another life I spent months generating, reviewing and updating Risk assessments...it's a chore. NCASS RA system is unparalleled with anything I've seen in this industry or others. Simplicity itself. On top of that, they have a great team that are incredibly helpful. If you're starting a food business, do yourself a favour and let NCASS take some of the headache away. I did, I'm glad I did
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Posted 5 months ago
Iv been with Ncass for over 20 years and haven’t got a bad word to say about them they have done me proud carry on with the good work
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Posted 5 months ago
The staff are very polite and very professional and are there to help
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Posted 5 months ago
I've been a member of NCASS for well over 10 years and I couldn't recommend them highly enough. They have always provided me with excellent support and advice, carried out research on my behalf on specific issues I have asked them about, provided robust and thorough systems to work with that have been essential to my business. You can tell there is an excellent culture within the company as this is reflected in the interactions you have with whoever picks up the phone, which is always positive, helpful and knowledgable.
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Posted 5 months ago
NCASS help make our business easier to operate, simplifying procedures and giving us time to do other tasks. If we have questions we contact NCASS and see if they can help, it is a resource we still don’t use to its full potential.
NCASS 5 star review on 14th January 2025
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Posted 5 months ago
NCASS is power full company and very good customer service I’m so happy with ncass
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Posted 5 months ago
NCASS is rated 4.8 based on 1,274 reviews