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NCASS Reviews

4.9 Rating 1,299 Reviews
97 %
of reviewers recommend NCASS
4.9
Based on 1,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Having been a member since 2017 we have enjoyed the perks of being a member, like the pack they give you every year including your COSHH and all other documents that go with being a mobile caterer, of which there are a lot and they are extremely detailed, that alone is worth the money. There are loads of other perks like the training, discounts etc.
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Posted 6 months ago
Great service
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Posted 6 months ago
always helpful enabling you to do what you do best 5 stars
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Posted 6 months ago
Very efficient service. Worth joining.
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Posted 7 months ago
Top service from Nicole.
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Posted 7 months ago
Great support, easy to follow guides, good value for the subscription fee I would recommend any trader to join
NCASS 5 star review on 25th March 2025
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Posted 7 months ago
I like that NCASS is always at the end of the phone to help. The cashback offers are good if you are trading regularly especially on gas. The risk assessments and book for temperatures etc is great and makes it easy to show EHO and events managers
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Posted 7 months ago
Great service. Always helpful. Worth the money.
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Posted 8 months ago
NCASS is the ultimate go to for all food traders, and those who work in catering/hospitality. I have been a member for a couple of years, and I can safely say that every single time I have spoken with them, their level of customer service has been outstanding. You never feel like you’re bothering them - they are always happy to help. The best and most consistent customer service I have ever experienced.
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Posted 8 months ago
Fab company, phoned them up with a query and they sorted it out, super friendly
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Posted 8 months ago
Super helpful staff, great service to simplify safety documents and risk assessments and the discounted training and supplier offers are a lovely bonus.
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Posted 8 months ago
They have been amazing with advice on everything to do with setting up my business, insurance, food safety and eho inspections. The best investment I made when setting up my business was my NCASS membership.
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Posted 8 months ago
Great organisation whose customer service is excellent. They help small businesses with all of the legislative requirements. Awesome.
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Posted 8 months ago
Easy to use, everything in one place. Worth the money.
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Posted 8 months ago
Excellent for help with paperwork
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Posted 9 months ago
Lots of benefits, simplifies paperwork, easy to use. Help is only an email away.
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Posted 9 months ago
The best helping for business
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Posted 9 months ago
All good - thanks
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Posted 9 months ago
NCASS is the best money that you would ever spend, the portal is easy to navigate and makes life for our business so much easier. When you call, you will get through to a member of the team without no problems at all, they are very helpful and will guide you through any queries that you have. I would definitely recommend NCASS!
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Posted 9 months ago
In another life I spent months generating, reviewing and updating Risk assessments...it's a chore. NCASS RA system is unparalleled with anything I've seen in this industry or others. Simplicity itself. On top of that, they have a great team that are incredibly helpful. If you're starting a food business, do yourself a favour and let NCASS take some of the headache away. I did, I'm glad I did
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Posted 9 months ago
NCASS is rated 4.9 based on 1,299 reviews