NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,263 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually bloody love it! Makes life so much easier having everything you need in one place!”

Helpful Report

Posted 3 years ago

“Great organisation to be part of. These are just a few of the benefits that I find superb. Reminders when my certificates are expiring. Online training for my staff. Instant dispatch of my documents in one go to event organisers which saves me so much time and worry (and they are impressed with the speed of delivery). Cashback on Calor, Bookers and others. A wealth of advice to caterers and much more.”

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Posted 3 years ago

“Great customer service, my case manager helpt me with useful information on my profile and how to make it more effective.”

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Posted 3 years ago

“NCASS really helped our business when we started up in so many ways. We had no idea where to begin with risk assessments, courses etc and NCASS really make this easy. Without tho we wouldn’t have the guidance to pass our Food Hygiene compliance to a 5 Star review nor would We be able to apply for many events. Not only that but we vastly benefit from The discounts and cash back offers with suppliers making the membership invaluable and worth its an obvious return on investment for this reason alone. Would definitely recommend.”

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Posted 3 years ago

“Excellant partner to have in your catering corner and fee pays for itself - they have stepped up during the last 2 years to really help smaller bussinesses who needed so much help and advice with ever changing rules! DO not know what I would have done witjout them!”

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Posted 3 years ago

“Very helpful and very usable back of house systems, any issues resolved over the phone in our experience.”

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Posted 3 years ago

“Very helpfull. Done everything for me”

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Posted 3 years ago

“Nice to be back. A helpful and friendly transaction, good to have the support and information available.”

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Posted 3 years ago

“Membership of NCASS greatly simplifies the paperwork side of the business such as producing risk assessments, Covid19 compliance, training etc. It also gives us great offers and discounts from suppliers that we already use which covers the cost of membership hence the reason we have renewed every year for the past decade.”

Helpful Report

Posted 3 years ago

“I found Ncass very useful when we started up our business. Called a couple of time for advice and found the customer help excellent”

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Posted 3 years ago

“Been with 7 years, very helpful over phone and great tools for helping doing all the legal paperwork. Recommend highly.”

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Posted 3 years ago

“The advice and help with all aspects of the trade are excellent. Always at the end of the phone. Also very pleased with the website.”

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Posted 3 years ago

“Doesnt provide anything except the risk assessment templates and daily cleaning schedule. Otherwise ongoing support/advice/development is non-existing.”

Helpful Report

Posted 3 years ago

Thanks so much for having a chat with us yesterday. I look forward to catching-up again soon. – Alex

Posted 3 years ago

“excellent association. great customer service with many benefits. Worth every penny”

Helpful Report

Posted 3 years ago

“Brilliant support, quick to answer the phone and always ready to help, what else can we say.”

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Posted 3 years ago

“Amazing so epic like me”

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Posted 3 years ago

“Bistro Guy is a small professional independent events catering company based in Yorkshire. Emma as the coordinator for Bistro Guy. She as always quick to respond to emails, always polite and professional on the phone. Guy was in charge to the events days. He was very proative around his team of staff always with a smile on his face. You could clearly see from guy and his team they had done lots of catering events before and looked professional and smart from the start. I would highly recommend Bistro Guy”

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Posted 3 years ago

“What a great trade organisation , from the excellent accredited due diligence packs to the regular leads and trade offers, regular updates on legislation support, it really is a one stop shop for mobile caterers”

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Posted 3 years ago

“Do nothing for the small traders especially now with the 3 fall of the industry because of Omicron variant. Little representacion for our rights”

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Posted 3 years ago

Hi Noemi, thank you for taking the time to leave us a review. Hopefully, my email has clarified some of your concerns regarding representation for members of NCASS. To catch-up on all of our updates in this area, you can view a history of our campaigning through our website’s Coronavirus Resource Hub: https://www.ncass.org.uk/coronavirus/. If you would like to discuss this further, please feel free to drop me a call on 0300 124 6866, Monday-Friday. – Alex

Posted 3 years ago

“Great company always willing to help”

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Posted 3 years ago

NCASS is rated 4.8 based on 1,263 reviews