NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,263 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need a reminder that you can update documents when you renew membership”

Helpful Report

Posted 3 years ago

“Ed is a great communicator gives good advice and very helpful”

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Posted 3 years ago

“Been with NCASS ever since I started my mobile food business. Everyone always comments on the efficiency of my paperwork and that’s down to NCASS and their great due diligence system. Thanks NCASS”

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Posted 3 years ago

“I have been a member of NCASS since opening my business in 2014. I cannot speak highly enough of the help and service they have given to us over the years. I highly recommend them for anyone starting out and in search of sound advice. Linda, owner at The Kitchen Croxley Ltd”

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Posted 3 years ago

“thank you for the understanding of the difficult time we are passing,and much appreciated for been there,it is a great pleasure to be a member,thanks for your help and the rewards we get from you”

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Posted 3 years ago

“Staff always friendly and helpful, discounted access services to such as Food Hygiene courses and Risk Assessments templates are vital to running a successful catering business”

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Posted 3 years ago

“Always just a phone call away and they have been able to help me whenever I've required assistance. The documentation they help you create and save is a lifesaver.”

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Posted 3 years ago

“every year I have to chase an invoice. In 2020 I did not receive a HACCP hard copy. This company needs to be chased constantly”

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Posted 3 years ago

“Extremely helpful and knowledgeable organisation for all things catering industry-related, from trends and day-to-day help to law changes and compliance. Just used their website to do a Food safety assessment for one of our events - it was quick and easy.”

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Posted 3 years ago

“I’d be lost without NcASS, the training they provided for Covid-19 was second to none!! Thank you ncass!”

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Posted 3 years ago

“NCASS take the pressure and stresses off producing compliant documentation, managing your portal (which is so user friendly) ensures that you can send all documents in one email to anybody who requires access. Not only that, they also send leads and opportunities for new business, discounted rates on a range of industry specific qualifications and offers with a range of partners. Highly recommended to start ups and existing business.”

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Posted 3 years ago

“help full customers”

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Posted 3 years ago

“Very efficient membership renewal”

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Posted 3 years ago

“A great service and helpful customer support.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Terrible Service , Business had to close down due to the pandemic and not being able to sustain, however Ncass Think its okay to charge me and try and billing me when they auto renewed the contract. Out Bound collections is rude and insists I owe the money. she obviously doesn't understand what a limited company is.”

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Posted 3 years ago

Thank you for taking the time to discuss this matter on the phone with us. I’m glad that we were able to resolves the issue and discuss your review. We look forward to welcoming you back to the NCASS family in the future! Best wishes - Georgi

Posted 3 years ago

“great to be a member they simplify things”

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Posted 3 years ago

“Every time I need any help, they are always available. I’m very very happy.”

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Posted 3 years ago

“Fleur’s Kitchen has grown thanks to the support we have revived from NCASS. For such a small monthly fee we get so much! Thanks guys!”

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Posted 3 years ago

“Essential advise and resources on hand for those entering the street food market. They've done it, so know what they're talking about! Due diligence folder and risk assessments are comprehensive and will keep the EHO happy.”

Helpful Report

Posted 3 years ago

NCASS is rated 4.8 based on 1,263 reviews