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NCASS Reviews

4.9 Rating 1,348 Reviews
97 %
of reviewers recommend NCASS
4.9
Based on 1,348 reviews
Customer Service
Communication Channels
Telephone, Email
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0300 124 6866

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In these troubling times , and in particular issues affecting our industry, it’s refreshing to know We have a united voice ;and a support network we can access.
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Posted 5 years ago
NCASS have been invaluable in terms of their support and guidance to us. Yes we were one of the traders that were in the bracket for no SEISS, or any self employment restrictions grant support from out local government. NCASS were there, listened to my/our story, frustrations and despair and talked to us via live chat, telephone and email 'as if we mattered and that we were just as important as everyone else' When we asked for guidance and where we could get support. They listened to us and would give us help when we needed it most. When we rang they were there straight away to answer our questions and give really cruical advice when we needed it most (Thanks Becky) Eventually we did find some sort of support through the continuous updates NCASS gave out; whether that be through the really useful webinars, website bulletins and the discussions had with the government ministers (thanks Mark Laurie & Rukhsana). To sum it up NCASS are an invaluable source of hope, inspiration and we for one are glad we have been members of this organisation from the day we took the big leap and started trading in a brand new venture for us. 11/10
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Posted 5 years ago
It is great to know, as a small business owner, that we have all the correct paperwork in place~ and so easy to follow the information and complete the documentation. NCASS are always so helpful and friendly~ nothing is too much trouble and I always a valued member.
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Posted 5 years ago
The team are consistantly helpful and polite and nothing is ever too much trouble
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Posted 5 years ago
We just renewed for our 3rd year with NCASS. Love them. Everything is simplified so is quick for me and my business. Trainings are good, and there is nothing to complain about :)
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Posted 5 years ago
NCASS has been great! quick responces and easy to sort out anything we needed. would definately recommend.
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Posted 5 years ago
Excellent
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Posted 5 years ago
NCASS - so happy I found you! Easy to use and everything in one place saves us so much time! Thank you.
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Posted 5 years ago
Brilliant service and assistance every single time!
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Posted 5 years ago
NCASS is a phenomenal and fantastic company to be associated and to work with. They are very professional, kind, polite and endeavour to meet all my requirements. The support and help they offer is outstanding and provided to the highest level and standard.
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Posted 5 years ago
Cannot access to courses id like to undertake. Cannot find or print out the certificate. Unable to upload a photo. Struggling to use your page.
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Posted 5 years ago
NCASS is a fantastic tool that helps keep me up to date with everything that I need. I wouldn't be without NCASS and I highly recommend them!
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Posted 5 years ago
This is the bible for all Caterers! All new COVID-19 paperwork & advise keeping us safe and TRADING! Anything the you, local council or events team need it’s there! Fantastic customer service. Added benefits of cash back schemes from places you actually use. Well worth the money! Thank you
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Posted 5 years ago
NCASS are generally a great service for food operators I have used previously over many years, had a little issue with a new account this time which I feel could have been resolved quickly and with less fuss, but this has now been resolved and their phone operators are all very professional and friendly.
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Posted 5 years ago
Membership is a must for anyone with a catering business. Extremely valuable help and guidance on all aspects of the business. Hygiene courses and certification available for staff. Cashback available with Bookers and Calor gas.
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Posted 5 years ago
Third year with NCASS. They’ve been great since day one for me as a new business, with plenty of valid, useful information and a clear, easy to understand due diligence system. Very, very helpful during the COVID pandemic both keeping us guys working safely and fighting our cause for us. Thanks guys.
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Posted 5 years ago
Your team are great! Helpful, accessible and personable. This morning I spoke to Laura over an upload issue and she was brilliant, knew what she was doing, helpful and got the job done. A credit to your company. Yesterday i spoke to another of your team who helped refer me for insurance ...you have real people well done. Thank you.
NCASS 5 star review on 13th January 2021
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Posted 5 years ago
I love NCASS so very helpful and takes all the pressure away with easy to use website and a extremely friendly team always a helping hand when needed. I'm a new business and I can't recommend enough to join and become a member. So excited for the future, thank you so very much NCASS.
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Posted 5 years ago
verry helpful
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Posted 5 years ago
Very helpful and supportive in operating our small busness
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Posted 5 years ago
NCASS is rated 4.9 based on 1,348 reviews