NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,194 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,194 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 25th January 2024

Kang Foo Noodles Ltd

Nigel - OffRoadBean 28228

NCASS 5 star review on 13th October 2023

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Ncass very useful when we started up our business. Called a couple of time for advice and found the customer help excellent”

Helpful Report

Posted 2 years ago

“Been with 7 years, very helpful over phone and great tools for helping doing all the legal paperwork. Recommend highly.”

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Posted 2 years ago

“The advice and help with all aspects of the trade are excellent. Always at the end of the phone. Also very pleased with the website.”

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Posted 2 years ago

“Doesnt provide anything except the risk assessment templates and daily cleaning schedule. Otherwise ongoing support/advice/development is non-existing.”

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Posted 2 years ago

Thanks so much for having a chat with us yesterday. I look forward to catching-up again soon. – Alex

Posted 2 years ago

“excellent association. great customer service with many benefits. Worth every penny”

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Posted 2 years ago

“Brilliant support, quick to answer the phone and always ready to help, what else can we say.”

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Posted 2 years ago

“Amazing so epic like me”

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Posted 2 years ago

“Bistro Guy is a small professional independent events catering company based in Yorkshire. Emma as the coordinator for Bistro Guy. She as always quick to respond to emails, always polite and professional on the phone. Guy was in charge to the events days. He was very proative around his team of staff always with a smile on his face. You could clearly see from guy and his team they had done lots of catering events before and looked professional and smart from the start. I would highly recommend Bistro Guy”

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Posted 2 years ago

“What a great trade organisation , from the excellent accredited due diligence packs to the regular leads and trade offers, regular updates on legislation support, it really is a one stop shop for mobile caterers”

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Posted 2 years ago

“Do nothing for the small traders especially now with the 3 fall of the industry because of Omicron variant. Little representacion for our rights”

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Posted 2 years ago

Hi Noemi, thank you for taking the time to leave us a review. Hopefully, my email has clarified some of your concerns regarding representation for members of NCASS. To catch-up on all of our updates in this area, you can view a history of our campaigning through our website’s Coronavirus Resource Hub: https://www.ncass.org.uk/coronavirus/. If you would like to discuss this further, please feel free to drop me a call on 0300 124 6866, Monday-Friday. – Alex

Posted 2 years ago

“Great company always willing to help”

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Posted 2 years ago

“I’m consistently impressed by the quality of interaction and communication with NCASS staff when I’ve spoke to them on the phone. Helpful, friendly, intelligent people. You obviously care about who you employ and have a good ethos and good leadership. You must also treat your staff well as they all seem happy. Well done!”

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Posted 2 years ago

“Very good sorted out all my problems”

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Posted 2 years ago

Thanks so much for taking the time to leave us a review. We have been trying to contact you to discuss your feedback, but unfortunately have not heard back. We’d love to discuss this over the phone, so please do drop us a call at your earliest convenience on 0300 124 6866. – Georgi

Posted 2 years ago

“Documentation & support is exactly what is required to produce 5 star rated due diligence. Praised by our EHO who recommends it to other businesses.”

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Posted 2 years ago

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Posted 2 years ago

“Very helpful operator. She was helpful and patient.”

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Posted 2 years ago

“Always on the pulse of everything when we need it. Really worthwhile membership for mobile caterers of any size.”

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Posted 2 years ago

“We have had some excellent support from NCASS, they helped us get everything in order for an EHO inspection and that's just what we needed after a stressful period over the pandemic.”

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Posted 2 years ago

“nice to be confident that ncass is so thorough”

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Posted 2 years ago

“Adds professionalism to any trader, makes compliance so much more easier, always on hand for advice!”

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Posted 2 years ago

NCASS is rated 4.8 based on 1,194 reviews