NCASS Training Reviews

Name: NCASS Training
Rating: 4.66

4.7 Rating 3,437 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

Metrics

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4.7

Based on 3,437 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 20th March 2024

Michelle Garner Owner Of Mexicali Food Truck

NCASS Training 5 star review on 12th August 2022

Yuliana Beneva

NCASS Training 5 star review on 21st March 2021

Nigel B

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have tried on multiple devises and found there to be no sound, this would be more benificial to make course more interesting and more importantly to help remember.”

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Posted 5 months ago

“Some of the questions can also have more than one other answer, it’s difficult when you are like me dyslexic, reading other things into it .”

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Posted 6 months ago

“Due to the number of modules in this training, I feel it would benefit if there were tests after each module's end as it's a lot to take in.”

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Posted 7 months ago

“The trading has a good level of detail but is not engaging, it would benefit from the use of a variety of methods to keep the trainee interested such as videos, animations, quizzes etc These would enhance the learning objectives and make for a more enjoyable experience.”

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Posted 7 months ago

“Some questions are not entirely clear and correct answers are marked as incorrect. Some work is required to rectify your exam questions.”

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Posted 8 months ago

“The MC questions on my recent course were quite basic. Q1, Q14,Q19,Q20 in particular. I felt like the course for HACCP was a more basic version of the level 3 FS course. The delay on some of the slides was too long. It didn’t need to be 8 modules.”

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Posted 1 year ago

“The time is too short for staffs that English is their second language.”

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Posted 1 year ago

“the course took ages there needs to be a faster way to move on the pages”

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Posted 1 year ago

Hi, thanks for getting in touch with us! We are sorry to hear that you have had this experience, we are currently updating our training courses so this feedback will be passed to the creative team. Please do get in touch if there is anything else we can help with. Regards, Will

Posted 1 year ago

“Ok for the price”

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Posted 1 year ago

“Ok for the price”

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Posted 1 year ago

“Prefer with actual voice teaching”

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Posted 1 year ago

Thanks for leaving us a review, we hope the course delivered all of the information you needed. We have taken your feedback on board and will consider this in the future! - Alex

Posted 1 year ago

“As I am not a native English speaker I need precise and clear sentences to understand. However the sentences in the course are long and lengthy which is difficult for me to understand. What I expected to have the clear and precise English is better and more easy to me of studying. Thanks you for your patience and understanding of my options.”

Helpful Report

Posted 1 year ago

Hi, Thanks for getting in touch and providing your valuable feedback, it is much appreciated. We are sorry to hear that you found parts of the course difficult to understand, I have passed on your concerns to the creative team to take a look at to see if we can simplify any of the course language. Please let us know if there is anything else that we can help with, you can call the team here on 0300 124 6866 or email over info@ncass.org.uk

Posted 1 year ago

“Not dyslexic friendly”

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Posted 1 year ago

Hi, Thanks for getting back to us with your feedback regarding the course, we appreciate your input as we endeavour to constantly improve the user experience on our courses. If there is anything else we can help with, please feel free to get in touch again. Will

Posted 1 year ago

“Feel it needs updating since coving 19 measures have changed”

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Posted 1 year ago

Hi! Thank you for having a chat with us this week, we appreciate you taking the time to leave us a review. We will be launching the updated course as soon as possible – Alex

Posted 1 year ago

“Completed covid safety training and since being assigned the training covid guidelines have changed within the workplace so some of the answers are slightly incorrect. Additionally, there were a few typos which I wasn’t expecting. Overall very easy to navigate and good to have”

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Posted 2 years ago

Hi Archie, thank you for leaving us a review, we appreciate you taking the time to let us know about your experience of our training course. I wanted to let you know that we are currently updating the course to be more reflective of current covid guidelines. If you would like to discuss this further, please feel free to drop me a call on 0300 124 686. - Alex

Posted 1 year ago

“Had to keep resetting my password to get back on the course”

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Posted 2 years ago

Hi there, thank you for leaving us a review, we appreciate you taking the time to let us know about your experience with our training course. If you would like to discuss this further, please feel free to drop me a call on 0300 124 686. - Georgi

Posted 1 year ago

“More questions during training would help learning. No info on how to put someone in recovery position. Tech issues meant system crashed after module 2 and I had to redo the whole module”

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Posted 2 years ago

“More questions during training would help learning. No info on how to put someone in recovery position. Tech issues meant system crashed after module 2 and I had to redo the whole module”

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Posted 2 years ago

“Really enjoyed learnt a lot, definitely will help me be more knowledgeable around kitchen safety”

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Posted 2 years ago

Hi there, thank you so much for sharing the positive experience you had with NCASS Training! We’d love to discuss any feedback you have over the phone, so just drop us a call on 0300 124 6866. – Georgi

Posted 2 years ago

“It was ok, apart from the many spelling mistakes”

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Posted 2 years ago

Hi, thanks for getting in touch, we are sorry to hear of your bad experience. If you would like to give us a call so we can try and improve our service please feel free to on 0300 124 6866. Many thanks, Will.

Posted 2 years ago

NCASS Training is rated 4.7 based on 3,437 reviews