NCASS Training Reviews

Name: NCASS Training
Rating: 4.66

4.7 Rating 3,438 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,438 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 20th March 2024

Michelle Garner Owner Of Mexicali Food Truck

NCASS Training 5 star review on 12th August 2022

Yuliana Beneva

NCASS Training 5 star review on 21st March 2021

Nigel B

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately as I went through the online training I found spelling mistakes and incorrect answers. I informed NCASS but rather than being thankful was treated as being nuisance. Was only trying to help NCASS”

Helpful Report

Posted 7 years ago

Hi Richard, It saddens me to hear this from one of our customers, we always take on board any feedback good or bad regarding our training as this assists us to shape the next course. We have an in-house team continually working on updates and alterations with the courses and I would personally like to hear from you on the mistakes you've found so that they can be passed on to the relevant staff. If you can spare some time, call into the office on our main line and ask to speak with me. Kind Regards, James Milford - Business Development Manager

Posted 7 years ago

“It's very in-fpeth and actually forces you to complete the modules screen by screen before taking the test. So there's no way to short-cut it, and while this can be frustrating, you're forced to learn :-) so in my view it's the best training around”

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Posted 7 years ago

“Some questions are incredibly misleading and multiple questions have answers that could be correct. You should review these questions again.”

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Posted 6 months ago

“Some questions are not entirely clear and correct answers are marked as incorrect. Some work is required to rectify your exam questions.”

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Posted 8 months ago

“I really feel you need to update all your training modules. They feel very clunky and old fashioned compared to some of the other providers on the market and let down NCASS as a whole.”

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Posted 2 years ago

“Very interactive”

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Posted 4 years ago

“This training course (level 3 food hygiene) was awful. It was boring, repetitive and buggy. It needs major improvement and I’m happy to give full feedback as to how this can be done. I’m disappointed as this has all previously been pointed out by our business around 1 year ago and no action has been taken on improvements.”

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Posted 4 years ago

“Great way how to learn :)”

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Posted 4 years ago

“Excellent resource with brilliant staff to answer any queries.”

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Posted 4 years ago

“A clear and efficient learning experience of an utmost importance and of precious assistance. Thank you for all NCASS”

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Posted 5 years ago

“A really poor piece of elearning. Too slow moving between screens. Some test questions ambiguous. I found this with all the elearning I’ve done with you. I’m an experienced elearning developer/writer and your courses don’t engage the learner and are frustrating because of the time it takes for the continue button to appear. I don’t know what software was used to create the courses but you need to change it. All your courses need rewriting with a focus on engaging the learner.”

Helpful Report

Posted 5 years ago

“Very slow, didn’t need person repeating words on screen all the time, when it was written down, there should be an option to switch voice off, it wasn’t clear on questions on modules what the answers should be, the information wasn’t given to be tested on at the end. The test at the end was simpler than earlier module questions, although there were some ambiguous questions!”

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Posted 6 years ago

“There is really no need to have a timer for the last test as it gives the person taking the test more pressure either remove the timer or raise the time allowed as some people read slowly compared to others.”

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Posted 6 years ago

“Frustrating rather than Happy. This test took far longer than it needed to due to the painfully slow loafing of the slides and no function to be able to move on quicker. I took this at work along with 19 others who all expressed their frustration at how long it took.”

Helpful Report

Posted 6 years ago

“It covered every area, it is comprehensive and easy to understand. Coming from a medical background, it was mind blowing to see issues regarding bacteria, illness and wellbeing quite connected to the handling of food. This course is a necessity and I'm glad I did it.”

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Posted 6 years ago

“it was easy to follow”

NCASS Training 5 star review on 25th April 2017

Helpful Report

Posted 6 years ago

“It clarified many of the things I was unsure about regarding starting a catering business”

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Posted 7 years ago

“The training was good and useful. However, I was concerned by a number of spelling/grammatical errors which could be confusing for some people and the fact that some of the questions on the test did not seem to have been covered in the training.”

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Posted 7 years ago

“I recently studied Level 2 Food Safety / Level 1&2 HACCPS / LPG Safety - I must say the training was simple and intuitive. I passed all exams so am delighted that I am now ready to trade from my coffee truck with the knowledge that require to make my business a success as well as adhering to national standards. Excellent job NCASS!!”

NCASS Training 5 star review on 8th July 2016

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Posted 7 years ago

“As a manager sourcing courses for staff across multiple sites, the online set up and access is a perfect way to facilitate consistent training across our company. The log ons are easy to use and feedback from the team is that the sessions are informative, helpful and straightforward.”

Helpful Report

Posted 7 years ago

NCASS Training is rated 4.7 based on 3,438 reviews