NCASS Training Reviews

Name: NCASS Training
Rating: 4.66

4.7 Rating 3,444 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,444 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 28th April 2024

Michelle Garner Owner Of Mexicali Food Truck

NCASS Training 5 star review on 12th August 2022

Yuliana Beneva

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's not very mac friendly doesn't work with safari browser.”

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Posted 3 years ago

“The area needs to be larger in order to read without having to move up and down every slide. This is monotonous and distracting. There isn't a huge amount of text and it could easily fit into one static slide at a time.”

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Posted 3 years ago

“The content and explanations of the course are very good. But it got stuck in some levels and I had to repeat the level from the beginning.”

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Posted 3 years ago

Hi Guillem, thanks so much for taking the time to leave us a review, it’s very much appreciated. I’m sorry to hear that you had some slightly hiccups when taking the course, however I am glad that it covered everything you were expecting in terms of content. You are always welcome to give our support team a call on 0300 124 6866 if you ever need our assistance in the future. - Alex

Posted 3 years ago

“The Covid 19 test is too vague and repetitive. It’s wooly and below standard The test questions are too open for misinterpretation in an area that is already unclear in the public and business arenas. Rewrite with clear subheadings for guidance and testing 1. Personal safety a. Importance of masks in the work place b. Safe use of shared equipment c. Understanding social distancing i. Indoors ii. Outdoors d. Hand sanitiser – when to use – frequency 2. Safety of co-workers a. Your impact on them i. Share equipment use ii. Cleanliness of individual workstations 3. Customer safety a. Clear communication / signage of how your individual business works b. Importance of signage for shared facilities i. Toilets ii. Payment points iii. Order points iv. You should produce a set of NCASS signage for members to use so that customers get used to one set of signage – the “highway code” of catering – downloadable and free. 4. Track and trace options a. Enforcement b. Options available 5. Virus danger points a. Staineless steel surfaces b. Handles / knobs c. You raise this area all through your slides and the test doesn’t refer to it 6. Deliveries a. Be specific or don’t raise it and make it a confusing area, certainly don’t test on it when the information you are giving doesn’t sit with the Gov guidelines – if you are going to test on it – test on specifics – plastics vs cardboard b. To suggest a quarantine area for deliveries of 3 days? The course is not structured – it is far too repetitive and the test answers are far too subjective It needs a re-write, and given the frequency of change at them moment this could be seen as a great update from NCASS”

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Posted 3 years ago

“To much reading, I´ll like in some time, listening audios.”

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Posted 3 years ago

“Some of the questions asked for at least 4 answers but if you chose more than the system wouldn't function. Some multi choice answers were slightly ambiguous and some were completely insane! I am a retired teacher and even the one question I got wrong was so ambiguous that even I found it difficult as it had been mentioned that it could be a measure but didn't score on the test as one.”

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Posted 3 years ago

Hi Angie, It’s just Alex here from NCASS. Thanks for taking the time to have a chat with us today. Your feedback has been invaluable for us and I’m glad that the content of the course was as you expected it to be. We are looking to address your concerns and we look forward to having your train with us again, in the future.

Posted 3 years ago

“Like all the courses, i do find them quite slow”

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Posted 3 years ago

“The training is very informative and simple to understand but unfortunately for some reason most pages on each module didn’t upload correctly many time showing blank pages. I got stuck so many time while swapping from a page to another in all the 8 modules. The red “help button” at the top doesn’t work at all! Very frustrating.”

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Posted 3 years ago

Hi, thanks for taking the time to leave us a review and have a chat about your experience. Please be assured that we are investigating the tech-issues that you had with the training, but it was great to hear that the course content itself was good quality. Many thanks for your time and feedback- Alex at NCASS.

Posted 3 years ago

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Posted 3 years ago

“very very slow”

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Posted 3 years ago

“On several occasions I had to redo certain modules as it hadn't accepted that I had! There were also occasions when however hard I tired, it would not allow me to put in any answer.”

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Posted 3 years ago

“It was a good training course but was not very attentive to all learners. I think it would have benefited from opinional videos or pod casts in my opinion.”

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Posted 3 years ago

“training is dated, repetitive, and often irrelevant. also shocked at having 10 hours of material that only features white men in high ranking positions.”

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Posted 3 years ago

“Some questions were baffling”

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Posted 3 years ago

“I have used better online training. Not very interesting.”

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Posted 3 years ago

“Atleast 10% of the slides would load with no text or images on them and it would take on average 20-30 seconds for the next slide to load meaning 10 minutes of watching a loading icon per each section. Im sure it wasnt an internet connection issue on my end as all other websites worked fine..”

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Posted 4 years ago

“The actual training is OK, but try emailing anyone here and all emails are blocked. The certificates issued look amateurish and the photos so distorted (even when sent to their specifications) that I swing between laughing and being pretty annoyed (as I will not put this certificate up with such a poor photo). So - training OK, follow up certificate - go elsewhere if that's what you need.”

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Posted 4 years ago

“The actual course covered everything very well - just what I was looking for. BUT at the end it said "certificate processing" but nothing happened. And I thought that "Course Notes" would give me a summary of main points but screen went blank. If I could access course notes and get a certificate would get 5 stars.”

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Posted 4 years ago

“Slides get stuck too often and the course needs proof reading as some sections of the course mini tests dont read correctly and sections of the actual test are poorly and incorrectly worded.”

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Posted 4 years ago

“I found the slide presentation very clunky, it did not give the option to move on when you had read the information and subsequently was much more time consuming than necessary.”

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Posted 4 years ago

NCASS Training is rated 4.7 based on 3,444 reviews