Native Skatestore Reviews

Name: Native Skatestore
Rating: 4.86

4.9 Rating 4,131 Reviews

63 %

of reviewers recommend Native Skatestore

4.9

Based on 4,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1912612229

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Native Skatestore 5 star review on 8th May 2025

Leon Shaun Bebbington

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't even get my package”

Helpful Report

Posted 8 years ago

“I recently purchased a gift voucher for my nephew. I live in France, my nephew in the UK and I chose a £25 voucher, for some reason during the paying transaction via Paypal it was converted to dollars without my knowledge. When the gift voucher was sent it was for £19.30 a strange amount so I wrote to your store explaining that some error had occurred as I had clicked on the £25 but it was changed into dollars, I asked if that could be looked into and changed. David was my point of contact and he told me that because I am in France I chose to pay in dollars!! It made no sense as France is in the Euro zone and his reply and consequent replies were a really shabby example of customer service. He kept telling me again and again that it was my fault, my fault! He completely ignored the fact that I had NOT chosen to pay in dollars, why would I, my nephew lives in the UK and I in France, but again and again he told me that I had chosen dollars. In the end instead of changing the voucher for the increased amount I requested a full refund, which has finally been issued and I bought a £25 voucher from another online store who seemed to be delighted to have my custom. I know for a fact that I did not choose to pay in dollars, I understand that the site might have converted the transaction into dollars at some point and that I did not notice. However surely it would have been better to issue another voucher for the correct amount of £25, apologise for the inconvenience and then look into how that might have happened instead of annoying me to the point that I asked for a refund and spent my money elsewhere! As someone who has their own business I would never have replied to a client like that, very poor customer service.”

Helpful Report

Posted 8 years ago

Native Skatestore is rated 4.9 based on 4,131 reviews