Native Skatestore Reviews

Name: Native Skatestore
Rating: 4.86

4.9 Rating 3,948 Reviews

61 %

of reviewers recommend Native Skatestore

4.9

Based on 3,948 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1912612229

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Native Skatestore 5 star review on 14th March 2024

Leon Shaun Bebbington

Native Skatestore 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my board two ago and I still have not gotten it yet, I tried contacting you but nothing.”

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Posted 4 years ago

“12/26/19 We still have not received this Christmas gift......very sad 13 year old grandson.”

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Posted 4 years ago

“I stil have nothing recived from the diliverrer Dpd say its diliverd but is not diliverd How can u have a refund ?”

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Posted 4 years ago

“I did not receive my package, PDP did not do its job well, you should change delivery. But Native Skatestore is very responsive to my problem. I sincerely hope to be reimbursed or that you return my shoes.”

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Posted 5 years ago

“I buy from you deck to be shipped to spain so when i come from morroco where i am living the deck is at home and can take it back morroco.. and you guys ship the wring board. And not only that.. you ask me to spend mote money sending the wring package back because of your mistake. The service of returning back packages should be proccesed by you guys not the customer.”

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Posted 5 years ago

“My card has been hacked from your website and money has been transfered from my account. I had to go to the bank cancel everything and get a new one. Seriously?...”

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Posted 5 years ago

“Parcel is lost, never arrived.”

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Posted 5 years ago

Hello, Sorry to hear this. We'll look into it now for you with DPD. Regards David

Posted 5 years ago

Hello, We never heard back from you but I've just tracked the parcel and it says it was delivered on the 24th Oct. Best Regards David

Posted 5 years ago

“Still haven’t got my order yet and it’s been two weeks”

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Posted 5 years ago

“Screws provided with ribbones do not fit in the counter sunk holes so unable to fit them to the board. So I've paid for two peices of useless plastic strips.”

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Posted 5 years ago

“Hey have not recive yet is being over 7 days”

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Posted 5 years ago

“Never received shoes and having to battle to get a refund! Disgusting service!”

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Posted 6 years ago

“Incorrect information listing on sizes so got the wrong size. They then refused to pay my return postage cost even though they'd sent me the incorrect size”

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Posted 6 years ago

“Incorrect information listing on sizes so got the wrong size. They then refused to pay my return postage cost even though they'd sent me the incorrect size”

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Posted 6 years ago

“Appalling Customer Service. Gave excuse after excuse when their listing size information didn't match what I ordered. Website info completely wrong yet they refused to pay my return postage cost for their error! Not impressed at all!”

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Posted 6 years ago

“My board broke after 2 days. This should not be happening and I expect a refund or a replacement deck. I loved how quickly my order was received and delivered but the quality was just not there.”

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Posted 6 years ago

“Some of the things I ordered never arrived and when I emailed to ask about it I never got a reply”

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Posted 6 years ago

“no i have not made a purchase with you. is this fraud”

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Posted 7 years ago

“You fucking suck”

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Posted 7 years ago

“Didn't even get my package”

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Posted 7 years ago

“I recently purchased a gift voucher for my nephew. I live in France, my nephew in the UK and I chose a £25 voucher, for some reason during the paying transaction via Paypal it was converted to dollars without my knowledge. When the gift voucher was sent it was for £19.30 a strange amount so I wrote to your store explaining that some error had occurred as I had clicked on the £25 but it was changed into dollars, I asked if that could be looked into and changed. David was my point of contact and he told me that because I am in France I chose to pay in dollars!! It made no sense as France is in the Euro zone and his reply and consequent replies were a really shabby example of customer service. He kept telling me again and again that it was my fault, my fault! He completely ignored the fact that I had NOT chosen to pay in dollars, why would I, my nephew lives in the UK and I in France, but again and again he told me that I had chosen dollars. In the end instead of changing the voucher for the increased amount I requested a full refund, which has finally been issued and I bought a £25 voucher from another online store who seemed to be delighted to have my custom. I know for a fact that I did not choose to pay in dollars, I understand that the site might have converted the transaction into dollars at some point and that I did not notice. However surely it would have been better to issue another voucher for the correct amount of £25, apologise for the inconvenience and then look into how that might have happened instead of annoying me to the point that I asked for a refund and spent my money elsewhere! As someone who has their own business I would never have replied to a client like that, very poor customer service.”

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Posted 7 years ago

Native Skatestore is rated 4.9 based on 3,948 reviews