Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 7,101 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 7,101 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 28th April 2024

Panda London 5 star review on 15th December 2023

100

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company with excellent products.”

Helpful Report

Hello, This is a message from Panda customer support team, we wanted to thank you for your kind words! As always, if there's anything that we can asist you with then please, feel free to get in contact. Sweet Dreams, Panda Team

“Service, and Delivery was excellent. The topper is a really good quality product. We love it 😍”

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“Seems to do the job without making too warm at night.”

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“Made my bed wonderfully comfy even though the mattress is new it wasn’t very comfy. I can’t actually believe how comfy it is now. I have recommended it and someone has bought one. My only problem was the company they used to deliver it didn’t follow my instructions and cost me a £6 call. Got a double and fits perfectly with the adjustable straps.”

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“I have had various memory mattresses, and toppers, all with varying degree of success in stopping my back aching throughout the night. I purchased a Panda mattress last week (22/04/24), allowed to settle, first night no pain, this continued each night, and on the weekend I slept for 10 hours with no pain or stiffness when I got up, this never happens. I hope this continues as I feel so much more refreshed in the morning. I was amazed.”

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“This mattress topper has made a HUGE difference - my mattress is great quality but I realised that it was too firm for me. I sleep on my side and this topper perfectly fills in the gap between the bed and my waist. I 'sink' in now, whereas I wasn't sinking before. Highly recommend. Based on this experience, if I needed another mattress then Panda would be my first choice. The despatch and delivery were super fast too - I received this topper within 36 hours of ordering it.”

Helpful Report

Hello there, Thank you for the feedback! We're delighted to hear your Panda topper has transformed your sleep experience! It sounds like it perfectly addressed the firmness issue with your mattress. Sweet dreams, Panda Team

“After my husband purchased a very uncomfortable mattress, I was left with back pain each morning. After using the Panda Mattress Topper, I no longer have that back pain and get such a comfortable, good nights sleep!”

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“Great sleep”

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“We spent a considerable amount of money on a Hypnos matress. However it really gave us back pain and disruptive sleep. The Panda topper has instantly changed both of those! Very impressed and we’ve had it under a week! Also free next day delivery! Thank you!”

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“Great mattress topper”

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“The topper has really helped my husband's back and gave him the best night's sleep for ages. Very comfortable.”

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“Excellent service and product”

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“We bought a new memory foam mattress which was to firm now the panda topper has made a big difference. Thank you.”

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“Just received looking forward to trying it out Excellent quality”

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“Just received this topper so going by other reviews hopefully be good”

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“A very well made and comfortable mattress topper. My sleep has really improved since I began using it. Packing was environmentally friendly and delivery was very prompt.”

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“Had my topper for a month now and so far so good. Very comfortable and I'm sleeping much better since I put it in my bed”

Helpful Report

Hello there, Thank you so much for the feedback! A month of better sleep with your Panda topper? We love it! Improved comfort and better sleep are exactly what we aim to deliver. Sweet dreams, Panda Team

“Very comfortable”

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“Great product duvet feels premium.”

Helpful Report

Hello there, Thank you for the review! We're delighted to hear you love your Panda duvet! We take pride in using high-quality materials to create luxurious sleep products, and it sounds like your experience reflects that commitment. Sweet dreams, Panda Team

“WOW. What a product. Makes my sleep much more comfortable and no aching hip. Couldn’t be without mine”

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“Lovely comfortable matress, glad I made the leap”

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Panda London is rated 4.9 based on 7,101 reviews