Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 9,601 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 9,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has made an uncomfortable mattress comfy”

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“It’s made me have a good sleep better! It’s feeling so comfortable.”

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“Good product, very comfortable. Only negative thing was slow delivery time. That said, Panda customer service were very helpful in sorting the problem out.”

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“Came in good time. Very comfortable”

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“It’s good soft and comfortable but getting wrinkles easily”

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“Only slept on it once as it is in the guest room but does make a welcome difference to the standard mattress below it.”

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“Came very quickly by courier. The outside bag was ripped but the box inside was intact.”

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“Great product”

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“Only been using it for a few days, but so far so good.”

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“yet to sleep on it first night tonight.”

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“I purchased this pillow to help me sleep more comfortably with neck pain, and it has done the job well.”

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“Initially was sent a damaged item but the customer service when I reported it was absolutely amazing. Would have given a 5 star but due to someone knowingly sending out a damaged item (stickers had been placed over the cut in the sheet) have given 4 stars”

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“Very comfortable on top of my firm pocket springs double mattress.”

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“Good communication on delivery arrived well packaged and quickly. Was disappointed that the elastic retainer straps weren't long enough to fit around my mattress. Topper slips slightly because if this. No smell as some reviews mentioned and a lovely soft nights sleep.”

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“Delivery took longer than expected and wasn't informed. Happy with product though.”

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“Only arrived yesterday so too soon to comment but it arrived on time, was well packaged and I’m looking forward to more comfortable nights!”

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“comfortable. The smell isn't so bad, just air out for a day before use. Good quality. Just not for stomach sleepers.”

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“Good, comfortable, is hot to sleep on”

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“A little firmer than I anticipated but I like the way the pillow quickly forms to meet your contours and remains overnight. Overall I am pleased”

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“Only had it on the bed for a week so far so good”

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Panda London is rated 4.9 based on 9,601 reviews