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My 1st Years Reviews

4.4 Rating 3,786 Reviews
83 %
of reviewers recommend My 1st Years

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i orderd small personalised paddington bear, just beautiful for small hands and lovely quality
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Love it! Exactly what I ordered only nicer
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Gorgeous gift for my grandauggter
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
My granddaughter is going to love them
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Hello I felt the quility was not as good as the ones I have bought from you before. The others were a better feel for my great grandchildren softer.
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Posted 6 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 6 months ago
I loved the colours, the choice and the quality of the products. Thank you.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Absolutely fantastic how beautiful
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
I purchased a pram for my granddaughters 1st birthday which I had engraved with her name. Excellent product, easily assembled and great service!
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Personalisation was very wonky and rubbish quality
Helpful Report
Posted 6 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 6 months ago
I complained about the delivery driver throwing my parcel over the fence and damaging my parcel and nobody was responded. I still have a damaged gift box that I paid extra for, that was damaged by someone your company employs.
Helpful Report
Posted 6 months ago
Hi, we’re very sorry to hear about this experience. Unfortunately, it seems we never received your email. Please do get in touch with us directly at support@my1styears.com so we can resolve this issue as quickly as possible. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Really good quality and beautifully wrapped
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Brilliant from product to delivery:)
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Beautiful backpack in a lovely box. Great little lunchbox. Quick delivery too. I would highly recommend.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Lovely products, quick delivery
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Quick delivery, packaged beautifully and excellent quality . Will purchase again from this company .
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Lovely presentation, soft material and child's name beautifully stitched.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Easy to order.Fast delivery. Nice towelling robe but disappointed at sizing…on the small size for 4-5 yrs- narrow in the body. Been pleased in the past with everything else.
Helpful Report
Posted 6 months ago
Hi, thank you for your feedback! We’re glad to hear you found the ordering process easy and enjoyed the fast delivery. We’re sorry to hear that the sizing of the robe didn’t meet your expectations. Your comments are very helpful, and we’ll pass them on to our team to review for future sizing adjustments. We appreciate your continued support and hope to provide you with the perfect fit next time! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
I have ordered a personalised blanket to gift my nephew. It was really disappointing to see that the blanket had a mark. Also the gift box was completely ruined so I had to buy another gift box. I have quried the team but no response. Very disappointed.
Helpful Report
Posted 6 months ago
Hi, we’re very sorry to hear this happened. We’ve tried to locate any form of contact from you, but we haven’t received anything on our end. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com and we’ll be happy to assist. Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Ordered 2 catapillers for Christmas presents for new grandchildren.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Beautiful back pack for my little grandaughter and packed so nicely.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
My 1st Years is rated 4.4 based on 3,786 reviews