Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Having purchased many products from My 1st years my last order arrived with a damaged box which after messaging them was dealt with promptly and a new box arrived”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Brilliant quality, know our son will get lots of wear out of these backpacks!
The personalisation option is great - and my order arrived very quickly!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“"Absolutely perfect personalised gift for our son’s first birthday! The quality is excellent, and delivery was super fast. We’re so happy with our purchase and would highly recommend My First Years.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The item is beautiful but unfortunately I got a message from the courier just before it was due to be delivered to say the box was too big.
By the time it did arrive it was too late for the occasion.”
Hi, thank you for your feedback. We’re so glad you found the item beautiful, but we’re truly sorry to hear about the delivery issue and that it missed your occasion. We’ll share this with our shipping partners to help prevent this in the future. We really appreciate your understanding and hope you’ll still enjoy your purchase.
Best regards, Aleksandra, Management Team, My 1st Years
“Very very pleased with items purchased, quality of products is good and they are very cute. The gift box was a little damaged which is a shame but the products were superb.”
Hi, thank you so much for your lovely feedback! We’re delighted to hear you’re pleased with the quality and design of your items. We’re sorry to hear the gift box was slightly damaged. We’ll be sure to review our packaging to prevent this in the future. We really appreciate your support and hope you enjoy your purchase!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered a couple of items for my godchildren 1 year and 3 year old. Absolutely delighted with, both are personalised and look fab. Online ordering with easy using the user friendly website. Have used My 1st Years and again they have delivered. Highly recommended.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Slipper socks were exactly what I was looking for (so very hard to find). Had them personalised ready for Xmas. Process from beginning to end was simple and straightforward. Love them”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“An amazing company, quality of items beautiful and outstanding. I have used My 1st Years a few times. My current order, I had made an error on. My 1st Years customer services team are one of the best I’ve ever dealt with. They rectified my order within 48 hours of contacting them. Five star service highly recommended this company”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Couldn't use the discount code on the product I wanted. However had to buy it, as it was on my daughters wish list for my granddaughter for Christmas.”
Hi, thank you for your review! We’re sorry to hear you had trouble using the discount code, but we’re so glad you were still able to get the perfect gift for your granddaughter’s Christmas. We really appreciate your support and hope it brings lots of joy!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“A lovely product, but I was disappointed that my sign up discount code didn't apply to it. The 'free' gift is certainly not worth £10 as indicated, it's a tiny stuffed toy worth £3 at most. And the deluge of marketing emails I subsequently got from you was extremely irritating. So the quality of your product was excellent, but I don't like your business model.”
Hi, thank you for your honest feedback. We’re delighted to hear you’re happy with the quality of the product. We’re sorry that the discount code didn’t apply as expected, and we appreciate your thoughts regarding the gift and marketing emails. Your feedback is really valuable and will help us improve our customer experience.
Best regards, Aleksandra, Management Team, My 1st Years
“Didn’t receive my package on time and had to go and collect it myself due to the civic number not being added although it was correct on my initial order. Really disappointing experience.”
Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. Thank you for letting us know about the civic number issue. We’ll review our processes to help prevent this in the future. We truly appreciate your feedback and hope that despite the experience, you are happy with your purchase.
Best regards, Aleksandra, Management Team, My 1st Years
