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My 1st Years Reviews

4.4 Rating 3,040 Reviews
83 %
of reviewers recommend My 1st Years

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I’ve still not received my order
Helpful Report
Posted 5 months ago
Hi, we’re very sorry that your order was lost. We’ve emailed you offering either a replacement sent via express delivery or a full refund. Please get back to us via email so we can resolve this for you as quickly as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
I bought a pink blanket with my new grandaughters name on it with a rabbit too and the quality is fantastic, the blanket is just stunning. Would definitely recommend this store.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
My first purchase with this company. Excellent value for money. Super efficient service with package arriving exactly as stated.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Amazing quality
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Lovely high quality product, swift delivery.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Bought on 18th August, 5 day delivery still not arrived! No communication from seller or delivery! Won’t be ready for going to school very unimpressed…. They use cheap EVRI so good luck getting your parcel!
Helpful Report
Posted 5 months ago
Hi, we’re very sorry that your parcel was lost. We've already processed a replacement for you via express delivery. We completely understand how frustrating this must have been and appreciate your patience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Bag was lovely, had a very happy little girl! The overall bag was a very good quality, came well packaged.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Very good quality products good delivery window they only thing I would say is they should apply the first time order discount directly as I forgot to put my code in .
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind words about our products and delivery service. We’re delighted to hear you’re happy with your order. We really appreciate your feedback regarding the first-time order discount and will make sure to pass this along to the relevant team for review. Your comments help us improve and provide a better experience for our customers. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
So happy with my order so in love with the little bag and dressing gowns for Big Brother little sister!!
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Smooth delivery and top quality
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
The little arm chair is gorgeous! But I think that the seat should be a little longer, and it should be a bit softer.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your lovely feedback! We’re delighted to hear you think the little armchair is gorgeous. We also really value your comments about the seat length and softness. Feedback like this helps us improve our products and design for the future. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Quick delivery. Recipient was very happy with the gift for her baby
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Poor colours, from pictures lead to believe the bag was much brighter but was dull blue
Helpful Report
Posted 5 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 5 months ago
I had a little problem and it was sorted straight away. Very good customer service. 😊
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind words! We’re so pleased to hear that our team could resolve the issue quickly for you. Providing great customer service is really important to us, and your feedback means a lot. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Very small straps and bag. Not even suitable for 1 year old. Too expensive for quality.
Helpful Report
Posted 5 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 5 months ago
We loveeeedd our bag!!!! It came super quickly too.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
So happy with my purchases
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Beautiful gifts for my new granddaughter in the UK. Ordered from Australia and delivered on time. Thank you.
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Ideal present for new great granddaughters, the Mummy was really pleased
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
We love our personalised dressing gown and towel which was gifted from a friend - such good quality and so soft!
Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
My 1st Years is rated 4.4 based on 3,040 reviews