Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Easy to look through site and order, lovely items and spoilt for choice. Bought for my Goddaughters new baby son and she loved the blanket with his name embroidered. Good quality jacquard blanket.
Packaged well. Would certainly use again when another set of tiny feet come along.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re delighted to hear you’re happy with our merchandise. We appreciate your comments about our website and will take them on board as we continue to improve the shopping experience.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“i've given this 0 purely because of the delivery. Didn't realised you used Evri or i wouldn't have orderd it. I ordered it on the Monday, paid extra for next day delivery (which I'd like back.please) They delivered it at 8.20 on Wednesday evening, left it in next door's shed where it was discovered on Thursday afternoon, as they didn't leave any correspondence as to where it was. I can't recommend anyone who uses Evri.”
Hi, we’re very sorry to hear about the delivery issues and will pass your feedback on to the relevant team. We hope that you are otherwise happy with your order. Please get in touch with us if you wish to discuss your query further.
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered a gift for my god daughter and paid for next day delivery. The delivery was 7 days late and the box was damaged when delivered. I was reimbursed the £4 which was paid for next day delivery, but overall disappointed with the level of service.”
Hi, we’re very sorry to hear about the delay and the condition of the gift box, and we will pass your feedback on to the relevant team. If you would like a replacement box, please contact us and we’ll be happy to arrange one for you. Thanks!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered a personalised dressing gown and the personalised first book for my new baby grandson. After I’d placed my order I wanted to change the message inside the book, so I emailed the company. Geraldine got back to me almost immediately and dealt with my request promptly. I was really impressed by her lovely email back to me and how easily she sorted everything for me. My son and daughter in law love the special gifts too. Thank you !”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“My 1st Years are a lovely little company. Their products are exceptional quality at a competitive price. My great-nieces and one great-nephew love them, especially with their names on the goods. I will definitely be buying from them again.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback. We’re pleased to hear your order was delivered promptly. We’re sorry to hear that the lack of an order confirmation email caused concern. We’ll certainly look into this to make sure the process is smoother in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The products are great, but I find your site difficult to navigate and use. I had added a bag to my second order which didn't register at all, and now am without one for the second child and they (and their parents) will receive their presents together. Although I have received several emails about a 15% discount for a second order, I didn't receive this for my second one, nor did I see anywhere where I could cliam it. Not encouraging, I'm afraid.....”
Hi, we’re sorry to hear about the issues you experienced with our website and will pass your feedback on to the relevant team. If you ever have any difficulties using the site or placing an order, please contact our customer service team and we’ll be happy to assist you.
Best regards, Aleksandra, Management Team, My 1st Years
“I’ve bought many items from here the latest being a personalised backpack for my granddaughters first day of play school. The bag is beautiful great quality. Highly recommend.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I absolutely love the wooden blocks with my granddaughter's name on. Great service, and excellent communication. I would highly recommend to buy from My 1st Years”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Products very good but communication is poor. Emailed on three separate occasions regarding order to only receive an automated reply after the first email and no further correspondence. No answer from repeated phone calls to “help desk”.”
Hi, we’re very sorry to hear that you were unable to get in touch. I’ve tried to locate any emails or phone calls from you, but unfortunately, I haven’t been able to find any information.
We are more than willing to help, and I have emailed you directly so we can resolve this as quickly as possible. Please check your inbox, and we look forward to assisting you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your lovely review! We’re delighted to hear you loved the rucksack and rag doll. We completely understand your point about separate packaging and will be passing your feedback on to the relevant team for consideration.
Best regards, Aleksandra, Management Team, My 1st Years
