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My 1st Years Reviews

4.4 Rating 3,793 Reviews
83 %
of reviewers recommend My 1st Years

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The website was easy to negotiate. It has a very attractive layout, which tempts you to buy. The item ordered was promptly delivered and was well packaged. We were impressed with the quality.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Great service.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
What a beautiful stocking. Much much bigger than expected and the quality is excellent. Love it and my grandson will have many years enjoying his stocking long after I have gone !
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Love the bag and bottle for my son. Perfect for nursery
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
I am delighted with my purchase. Quick and easy to buy, with good communication regarding delivery. My item arrived on time, is great quality and beautifully presented. Good value for money.
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Nice product and exactly as advertised 👍
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Posted 6 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Always beautiful items , wrapped up carefully .
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Amazing items, perfect customisation and fast delivery
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
The rucksack I purchased is of very good quality. It was carefully packaged and speedily deliver EDF.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Very speedy delivery Looks lovely Very nicely made and has been personalised and looks amazing Very pleased with my purchases will shop again x
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
The personalised backpack is for a Christmas gift, but I absolutely love it and am sure the recipient will as well. The free gift box was an added bonus and of very good quality.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Ordered personalised Christmas sacks last year for our grandchildren and extremely happy with the quality This year was have a new grandchild and have ordered another one
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Such a beautiful gift, came quickly and the packaging makes it so special!
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Everything we ordered turned up on time and the contents of the parcels were correct. What more can you ask for?
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
The bathrobes I purchased were lovely and soft and a great first gift with the babies name added for a minimal fee. The delivery date and slot were in line with my expectations. Thank you. The website, however, was unclear when trying to order an additional gift box, which was removed when I came to pay. The follow up call with an agent suggested I had not selected it at the bottom of the page but this was not necessary, as I had selected it earlier in the process.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your feedback! We’re delighted to hear you loved the bathrobes and that the delivery met your expectations. We’re sorry for the confusion with the additional gift box. We really appreciate you sharing your experience and will pass this on to our team to make the ordering process clearer in the future. Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Excellent customer service, I had an issue with a medium back pack and My1st years were very quick to respond and replace the item promptly, I will be using this company again as so nice to have a unique present that has lovely packaging, can't thank them enough for their excellent after sale care!
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Thought the gift I bought was very poor for the cost
Helpful Report
Posted 6 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 6 months ago
I still haven’t received the parcel with my order therefore it is hard to review the product.
Helpful Report
Posted 6 months ago
Hi, we’re sorry for the delay and any inconvenience caused. We can see that your parcel was delivered today, so it should be with you now. Please let us know if you experience any further issues. We’re happy to help! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Delivery on time, excellent product and great gift packaging too.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 6 months ago
Ordered the personalised abacus and the quality is poor, the blocks don’t spin properly and my child gets frustrated with it so waste of money. I think the blocks don't spin due to bad quality, the whole row spins rather than each block, they get stuck.
Helpful Report
Posted 6 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 6 months ago
My 1st Years is rated 4.4 based on 3,793 reviews