Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Ordered a gift for new born baby with 3-5 days delivery time frame. Was visiting the new born baby within the 8 day time frame so was able to gift in person, however my order arrived on day 9, was very disappointed as I was not able to hand gift the present!”
Hi, thank you for your feedback, and Iām very sorry to hear that your order didnāt arrive in time for your visit. We completely understand how disappointing it must have been not to be able to give your gift in person.
Due to the Easter period and the recent Bank Holiday, our company was closed, which unfortunately extended our usual processing and delivery times. In addition, weāve experienced an unexpectedly high volume of orders, and despite our best efforts, we have not been able to meet our usual delivery timelines.
We fully appreciate how important timely delivery is, especially for such special occasions, and we sincerely apologise for the inconvenience this has caused. Please be assured that our team is working hard to improve our processes and minimise delays like this in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Bought this little jigsaw for my granddaughter ,the little bag with her name on is so cute ,and the jigsaw is great quality big chunks ,just big enough for little hands .
Would make a great birth or christening gift”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Not happy at all as it took so long to be delivered. Ordered on the 1st April arrived on the 11th so completely missed Easter. I wonāt be ordering anything from you again.”
Hi, Iām really sorry to hear that your order didnāt arrive in time for Easter. I completely understand how disappointing that must have been, especially as it was an important occasion.
Due to the Easter period and the recent Bank Holiday, our company was closed, which unfortunately extended our usual processing and delivery times. We also experienced a much higher volume of orders than expected, and despite our best efforts, we werenāt able to meet our normal delivery timelines on this occasion.
We truly regret the inconvenience caused and understand your frustration. Please be assured that your feedback has been noted and will be shared with the relevant teams, as we are actively working to improve our processes and prevent this from happening again in the future.
Thank you for your patience and for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I originally intended to give a poor review as hadn't received the item from you weeks after ordering it. I have since found out that the item was damaged beyond repair. I contacted you and spoke to a lovely lady called Irena who immediately offered a refund or replacement via express delivery. She was happy to refund me no quibble or hassle. Thank you very much Irena!”
Hi, Iām really sorry to hear that your order didnāt arrive in time for Easter. I completely understand how disappointing that must have been, especially as it was an important occasion.
Due to the Easter period and the recent Bank Holiday, our company was closed, which unfortunately extended our usual processing and delivery times. We also experienced a much higher volume of orders than expected, and despite our best efforts, we werenāt able to meet our normal delivery timelines on this occasion.
We truly regret the inconvenience caused and understand your frustration. Please be assured that your feedback has been noted and will be shared with the relevant teams, as we are actively working to improve our processes and prevent this from happening again in the future.
Thank you for your patience and for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
“For my 1st purchase I was really impressed at the quality of my gift. It was beautiful packaged and arrived in only a couple of days. I have all ready recommended it to a friend. And will definitely be purchasing again.”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback. Weāre really pleased to hear that youāre happy with the items.
Weāre sorry to hear that the delivery did not meet your expectations. We understand how important a smooth and reliable delivery service is, and we apologise for any inconvenience caused.
Your feedback regarding the courier has been noted and will be shared with the relevant team, as we are always looking at ways to improve our service and delivery experience.
Thank you again for taking the time to leave a review.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“So pleased with the quality of all the items I ordered. The personalisation was beautifully done .
The box is worth keeping as a memory or storage box.
Everything arrived within a week .”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely stunning work
I was in a rush to get something personalised for my best friendās baby shower and everything went smoothly from the easy picking and customising to the final delivery.
Highlighting recommend!!”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
