Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 week ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we're very sorry to hear that your order has not yet arrived, We have raised an investigation with the courier to look into this as quickly as possible. In the meantime, please contact our Customer Service team directly with your order details so we can review the situation and provide an update.
We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this.
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered a Robert Rabbit train , a pink baby robe, a personalised bubble bee jig saw. I was very impressed with the quality of all the products . I was delighted with the free first years blue box . My only concern was the company uses Evir. I didn’t need to worry everything arrived on time and in perfect condition.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Have used My 1st Years to buy gifts for many years. Every time the item has been delightful, well made and of great quality - and always very well received. Can highly recommend. Love the packaging too!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we're sorry to hear that you feel the item did not match the picture and that you were unhappy with the price.
Our Customer Service team previously contacted you to request some additional information regarding the issue with the item, as well as clarification on your concerns about the price. Unfortunately, we have not received a response.
If you would still like to discuss this matter, please get in touch with our Customer Service team and we will be happy to look into it further for you.
Best regards, Aleksandra, Management Team, My 1st Years
“We ordered some personalised items for a newborn. They were exactly as pictured and good quality. One of the items however must have got cracked during delivery and was broken. The customer service team were apologetic and asked for some photos and then promptly replaced the item with next day delivery - thank you! Based on this, I am now looking at making additional purchases for future newborn & baby gifts again.”
Hi, thank you so much for your lovely review. We're delighted to hear that you were happy with the quality of your personalised gifts and that our customer service team was able to resolve the issue quickly for you.
We sincerely apologise again that one of the items arrived damaged, but we're pleased we could arrange a prompt replacement. Your kind words mean a lot to us, and we're thrilled to hear you'll be considering us again for future newborn and baby gifts. Thank you for your support.
Best regards, Aleksandra, Management Team, My 1st Years
“Brought the personalised denim jacket with cherrys on the back and the pink playcube personalised with name carved in. Gorgeous products great quality and I will be buying again.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Product came and it wasn't as I requested because I paid for a customised box which I never got.
They kept asking for pictures.When I sent them, they asked i convert them into other formats.I dod twice and stopped.”
Hi, we're sorry to hear that you were disappointed with your order.
To investigate the issue, we requested photos of the item. Unfortunately, the images sent to us were in HEIC format, which we were unable to open. We therefore asked if the images could be resent in a different format so that we could review the issue properly.
If you would like to discuss your query further, please contact our Customer Service team and we will be happy to assist you.
Best regards, Aleksandra, Management Team, My 1st Years
“This is the 3rd personalised denin jacket I have bought from here, to give them as presens, and the first two were really beautifully embroidered motifs and the babies names. So I came back here when my first grandchild was born and without exitation ordered for her a denin jacket with her name and the Mini beasts wreath. My daughter was so happy when she received the little jacket, it is beautiful dont get me wrong, but it is not embroydered. I think I would have chosen another motif, embroydered, had I known that this was the case. I believed that thery were all embroydered and this wasn't made very clear on the details. But in the end, it is a lovely Jacket. I keep buying them but would now only choose the ones that are embroydered.”
Hi, thank you so much for your continued support and for choosing our personalised denim jackets for such special gifts over the years. We’re truly honoured that you came back to us again for your first grandchild’s jacket.
We’re very pleased to hear that your daughter loved the jacket and that you still found it beautiful. However, we are sorry to hear that the motif was not embroidered as you had expected. We completely understand your disappointment, especially after your previous experiences with our embroidered designs, and we appreciate you highlighting that this could have been made clearer within the product details.
Your feedback is incredibly valuable and will be shared with the relevant team as we are always looking at ways to improve our product information and customer experience.
Thank you again for your honest review and continued loyalty to us.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
