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My 1st Years Reviews

4.4 Rating 2,970 Reviews
83 %
of reviewers recommend My 1st Years

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Super efficient order/delivery process.
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Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Ordering and delivery very good
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Lovely dressing gown I however felt the finish in the item was poor, I paid a lot of money and also £10 delivery to get it before Christmas. There were loose threads that I had to cut off it I’d say at least 4 or 5 places. The workmanship felt rugged. I expected better when paying £40+ for a baby’s dressing gown
Helpful Report
Posted 2 weeks ago
Hi, thank you for taking the time to share your feedback. We’re very sorry to hear that the quality of the dressing gown did not meet your expectations. That is certainly not the experience we want our customers to have, especially on a special purchase like this. We will pass your comments on to our quality and production team so they are aware and can look into this. Your feedback is invaluable in helping us improve our products and ensure a better experience for all customers in the future. We truly appreciate your support and for bringing this to our attention. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 weeks ago
Brilliant service Great offer prices Perfect gifts for my 1yr old granddaughter
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Everything was great. Delivery/turnaround in when it was requested to when it was delivered was great too!
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Products were lovely but the gift box was damaged; there was a tear in the fold so it wasn’t as “premium” as it was described
Helpful Report
Posted 2 weeks ago
Hi, we’re glad to hear that you liked the product, however, we’re very sorry to hear that the gift box arrived damaged and didn’t meet your expectations. Please contact our Customer Service team at support@my1styears.com, and they will be happy to assist you further. Thank you for taking the time to share your feedback. We really appreciate it and will pass this on to the relevant team. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 weeks ago
very nice, loved the packaging idea
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Beautifully made & good quality
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Product is good but feel it's a bit misleading to show gifts on site with personalised name on but actually charge quite a bit extra for this.
Helpful Report
Posted 2 weeks ago
Hi, thank you for your feedback. We’re glad to hear you liked the product! We completely understand your point regarding the additional charge for personalisation, and we will pass your comments on to the relevant team for consideration. Your feedback is invaluable in helping us improve the customer experience. Thank you again for taking the time to share your thoughts. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 weeks ago
Product absolutely lovely . Just got a bit stressful with the delivery. Customer service very helpful.
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind words! We’re delighted to hear that you love the product and that our Customer Service team was able to help. We’re sorry that the delivery was a little stressful and truly appreciate your patience. Your feedback means a lot to us! Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 weeks ago
I’ve only bought from this company once, but my experience was positive. I bought a personalised Christmas stocking on 17 Dec and it arrived on 22 Dec - just in time for Christmas! It was lovely and packaged beautifully.
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Love my order and my cutie loves it to.
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Lovely and soft and the parents loved it 🥰
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
My order arrived in an amazing gift box and everything inside was really well packaged. The toys inside were of a very high quality. I will definitely be purchasing from you again.
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Lovely bag
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Lovely products beautifully packaged
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Beautiful present and came in a lovely gift box. Very impressed
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Perfect item and fast delivery
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Not going to write
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Even though our baby arrived just befpre christmas My 1st Years kept to their promised delivery date and the quality cant be beaten. Very happy customer
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
My 1st Years is rated 4.4 based on 2,970 reviews