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My 1st Years Reviews

4.4 Rating 2,999 Reviews
83 %
of reviewers recommend My 1st Years

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Lovely dressing gown.
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
How lucky to found this company. Items quality and embroidery were fantastic and international delivery outstanding. Thank you!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The products are nice, but having purchased from My1stYears for a number of years it is clear the quality isn't as good as it once was. This is particularly noticeable with the towels which seem much cheaper and nowhere near as soft, even before washing, than they used to be. It's also a shame you can't receive a box per gift set as if you buy multiple gift sets you only have one large box to use. One of the things that was so unique about buying the gift sets was the gorgeous packaging, but now with just one box being provided it doesn't have the same impact when you wrap them.
Helpful Report
Posted 1 month ago
Hi, thank you for your feedback. We’re sorry to hear that you feel the quality isn’t as good as it used to be, and we’ll pass your comments on to the relevant team. Regarding the gift boxes, we do provide one complimentary box per order, but additional boxes can be purchased if needed. We appreciate you sharing your thoughts, as it helps us improve both our products and packaging. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The products were exactly as described and are of excellent quality. The packaging looks great too!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I love my items. Fast delivery and beautiful.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I’ve brought several things over the last few years for my 3 children and also friends children. The quality of items are great and they come in the loveliest luxury gift box which is an added bonus. Really rate my 1st years and the items I’ve brought so far!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Thanks for the swift delivery he loved he’s gift,beautifully boxed will definitely be using this site again 😃
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Love the gift set I've purchased and personalised peter rabbit for personalised blanket
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent service and the quality of the product was very good especially the name on the front also the way it was packed
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful personalised First Christmas bauble, fabulous quality and speedy delivery. So happy with it!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Terrible experience with an order not delivered to my home , insisted the only way I could get a refund was to report as theft and obtain a crime reference number , the police advised this was not theft as I had not received anything to actually steal. The situation is on going and they still insist on a crime number I have advised them twice regarding the police comments and still do not have a refund I have used this company on many occasions previously , their products are of good quality and my grandchildren loved but based on this last experience I would not purchase anything again
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear about your experience. Please note that contacting the police to obtain a crime reference number is a requirement stated in our Terms and Conditions. This is a standard procedure used by many companies for parcels that cannot be located after delivery. Our Customer Service team has emailed you regarding this, but we have not heard back. Thanks. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent service
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
bought from here as a christmas present, very good quality and was very pleased.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Gorgeous backpack in a lovely useful gift box, beautifully personalised, very quick delivery.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I purchased a personalised book for my nephew and was absolutely delighted with my purchase!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful!!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Very sweet smaller than expected
Helpful Report
Posted 1 month ago
Hi, thank you for your review! We’re glad you found the item sweet. We’re sorry it was smaller than expected, and we’ll pass your feedback on to help improve how we present our products online. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely quality and quick delivery. Thanks.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The personalised bunny i bought for a new baby is so lovely and soft and the gift box it came with makes it the perfect gift .
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent product and excellent delivery
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 2,999 reviews