Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Love your products, but, disappointed with the free gift box. If you order a few items your company put them in one large gift box, even though the gifts are for different children. Iām aware that you can buy extra boxes or pay posted if you order the items separately. Your gifts are expensive and the gift packaging should be provided for each item without extra cost. This has had an effect on me using your company”
Hi, thank you for your feedback and for your kind words about our products. Weāre sorry to hear that you were disappointed with the gift box policy. We provide one complimentary gift box per order. If you would like additional gift boxes for separate items, these can be purchased during the checkout process. We do appreciate you taking the time to share your feedback, and we will be sure to pass your comments on to the relevant team for consideration.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, weāre very sorry to see that this has happened and completely understand how frustrating it must be to wait several weeks for your parcel. We have raised this with our courier, and we can see that a member of our Customer Service team has already offered a replacement order to resolve the issue.
Please could you respond within the existing email thread so we can proceed for you as quickly as possible? Thanks!
Best regards, Aleksandra, Management Team, My 1st Years
“My order was produced incorrectly, and I had to fight to have it rectified. I now do have the correct item - thank you - but the process of arranging this was fraught. The customer suport was sadly lacking, unhelpful, and ill-informed.”
Hi, weāre very sorry to hear that the process of resolving your order was frustrating and that you felt our customer support was lacking on this occasion. This is certainly not the level of service we aim to provide.
Weāre pleased that you now have the correct item, but we completely appreciate that the experience in getting this rectified has impacted your overall impression.
Please be assured that we have taken your feedback on board. It is extremely important to us, and we will share your comments with the relevant teams to help improve our service and communication going forward.
Thank you again for taking the time to share your experience.
Best regards, Aleksandra, Management Team, My 1st Years
“The rabbit and the shoes that I bought for my new grandaughter are beautiful and her Mum was very pleased with them. I have bought from you before and the quality is always fantastic and the delivery is so quick”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Brilliant backpack this is our 2 nd purchase for our second. Grandchild as the 1 st back pack washed well and is still good after 3 ya using every day would highly recommend”
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! Weāre thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
Itās customers like you that make all our efforts worthwhile, and weāre so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
