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My 1st Years Reviews

4.4 Rating 2,994 Reviews
83 %
of reviewers recommend My 1st Years

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Always a quick delivery, and the products are lovely
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Bought the Penguin Robe for our granddaughter as Christmas gift (size 1-2 yrs), so not tried on yet but very pleased with the quality, very cosy, soft material and lovely design. Quick delivery was a bonus.
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Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Backpack great quality
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
The company was contacted to be notified that no delivery was made and still there has been no update.
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear that your order is delayed. We will raise this with our courier and have passed your query to our Customer Service team. Please bear in mind that our current response time is around 24 hours due to the high volume of enquiries. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Still awaiting my order :-(
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear that your order was lost. I can see that our Customer Service team has already sent a replacement via express delivery, so your order should reach you within the next 2 days. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
First time buyer - highly recommend! Ordered an Xmas gift for my nephew who will be 9mo on Xmas day - so cute! He's gonna love it & I loved the personalised detail of adding his name 🥹 hopefully a keepsake the family will cherish forever. The luxury gift box is beautiful (beautiful enough to keep to store keepsakes), the presentation with the tissue paper is beautiful & I love how everything matched (blue & white) you've honestly done most of the work for me in terms of presentation. Very clear communication, super quick delivery - extrq impressive as I ordered on black Friday but smooth experience, no issues. Of all the gifts I've bought this year, this was my favourite. I just keep looking at it, it's just so beautiful and such a great price! Thank you!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
So cute and adorable, good value and prompt delivery with personalisation 🥰
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Wonderful!! Such good quality and care with the items. This was a gift and very happy with the service.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent service and the quality of the gifts are great. Highly recommended purchasing from 1st Years Beautiful packaging too.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Poor delivery experience, would put me off ordering again
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear about the delay with your order. Please be assured that our Customer Service team is doing everything they can to speed things up for our customers. Unfortunately, delays can occur at this time of year due to high volumes, and there is only so much we can do once parcels are with the courier. We are closely monitoring orders and hope they are delivered very soon. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely little personalised bag for my niece and excellent price too
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I have not yet received my delivery ?????
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear about the delay with your order. Please be assured that our Customer Service team is doing everything they can to speed things up for our customers. Unfortunately, delays can occur at this time of year due to high volumes, and there is only so much we can do once parcels are with the courier. We are closely monitoring orders and hope they are delivered very soon. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
V good service
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Posted 1 month ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
..........
Helpful Report
Posted 1 month ago
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Quick delivery, great quality
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I bought a gorgeous penguin dressing gown from here for my friend's new son. She absolutely loved it. The dressing gown was so soft and the box made it extra special.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful products for a very competitive price, I've placed a few orders and have been super happy with my purchases. They were all of excellent quality and delivery was quick and nicely packaged. Would highly recommend.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Never received my order Delivery company sent picture of it on street
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear that you haven’t received your order. We’re more than happy to help. Please get in touch with us so we can look into this for you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Still havent recieved it yet?
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear about the delay with your order. Please be assured that our Customer Service team is doing everything they can to speed things up for our customers. Unfortunately, delays can occur at this time of year due to high volumes, and there is only so much we can do once parcels are with the courier. We are closely monitoring orders and hope they are delivered very soon. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Absolutely love the dressing gown. The fact it comes in a beautiful presentation box just adds tonit
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 2,994 reviews