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My 1st Years Reviews

4.4 Rating 3,031 Reviews
83 %
of reviewers recommend My 1st Years

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Amazing quality My baby love it
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Beautifully made musical box . We love it .
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Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
I have not received my purchase made 21st September today being 1st October
Helpful Report
Posted 4 months ago
Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.
Posted 4 months ago
Prompt and efficient service Blue bunny was just as described and very cute.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Beautiful product for my neice's 1st birthday
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Love the wooden storage box i purchased, so beautiful, had it personalised with my granddaughters name to give it that extra special touch.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
I bought a few bits from My 1st Years including some personalised baby chino mugs and a backpack. Whilst the mugs were great, the backpack was extremely disappointing. It had lots of threads loose, it was flimsy, much smaller than expected - and just an overall disappointment. For £32, there are lots of much better options. I bought the backpack to use as my son’s nursery bag; his previous one was gifted to us and has lasted over a year even with all the wear and tear that comes with it being a nursery bag (it was extremely sturdy). With the level of flimsiness of this one in mind, I very much doubt that it will withstand the wear and tear in the same way. Extremely disappointing given the high price tag.
Helpful Report
Posted 4 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 4 months ago
Very pleased with the ballerina rabbit I got for my Grand niece - arrive promptly and was packaged perfectly. Will certainly purchase again. Thank you
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Lovely products, beautifully packaged
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
I ordered a pram for my great granddaughters first birthday, I haven’t put it together as I have to ship it to USA, but it looks amazing especially with her name on it. I think she will love it ! Customer service was brilliant, I had some silly questions and the answered me immediately and kindly
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Was bought a gift for our granddaughter from you by friends and we decided to get something from your site as well.Arrived promptly in lovely packaging and the gift is beautiful and would definitelyuse again and recommend to friends and family. Well Done My 1st years
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Absolutely beautiful personalised blanket and such good quality.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Quality products
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Really pleased with the personalised train set I ordered for my grandson, fast delivery and it came in a lovely my 1st years box.
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Bought for a gift , just lovely , exactly how i expected/wanted No complaints
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Can you please provide a customer care number where I can find some assistance? My parcel is stuck at customs at New Delhi for the last 5 days and no information is given as in what is the next steps. Please assist.
Helpful Report
Posted 4 months ago
Hi. we’re sorry to see that your order is stuck. Please contact us so we can assist you: Customer Enquiries Tel: 020 3857 8008 Email: support@madeyours.com Thank you for your patience. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 3 months ago
I ordered a beautiful personalised ragdoll for my granddaughters 1st Birthday. It came quickly, was beautifully packaged. The doll is lovely and not too expensive. Thankyou
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Excellent service, ease of website, personalising gifts and delivery time . And when the parcel arrived it was beautifully packaged in a gorgeous box. Highly recommended!!
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
The most amazing gifts
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
Lovely products to give as baby gifts and packaged so lovely
Helpful Report
Posted 4 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 months ago
My 1st Years is rated 4.4 based on 3,031 reviews