Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought a personalised cap for my daughter and 3 of her friends for their birthdays. They are great quality and the personalisation is perfect! Really lovely gifts!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Very disappointed, the bag quality isn’t great especially for the price, the material is tacky. Brought a personalised lunchbox which is supposed to fit in the bottom and it Just fits, I think my daughter will struggle with this in reception. The lunchbox itself is nothing special, just plasticy with a cute print & personalised name. Overall the price is shocking for the quality! I expected far better than this from My 1st years. It’s not the worst, but I’m looking to replace it for sure!”
Hi, thank you for sharing your honest feedback. We’re really sorry to hear that the bag and lunchbox didn’t meet your expectations. We completely understand your concerns, especially when it comes to practicality and quality for younger children. Your comments have been passed on to our product team for review, as we’re always looking for ways to improve. We truly value your input and are sorry we didn’t deliver the experience you hoped for.
Best regards, Aleksandra, Management Team, My 1st Years
“I have always been pleased with the quality of the products from My 1st Years - in particular, I have bought customised dressing gowns on eight occasions from 2021-2025. Unfortunately, I've recently been made aware that the personalised note added to at least three of these orders was never delivered - even though it was included in the order confirmation email - so two friends weren't aware for 6 months and 2 years who the gift was from until I mentioned it. To happen on (at least) three occasions is poor for a premium product and service. But as I say, the products are good so I continue to order, though have it delivered to me first to add my own note!”
Hi, thank you for your continued support and for sharing your experience with us. We’re very sorry to hear about the issues with the personalised notes not being delivered as expected. This is certainly not the standard we aim for, especially with multiple occurrences. Please be assured that we will look into this immediately to understand what went wrong and to prevent it from happening again. We truly appreciate your loyalty and your feedback, and we’re here if you need any further assistance.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your kind words about the item! We're really sorry to hear the box was damaged during delivery, especially since it was a gift. We appreciate your feedback and will continue working with our courier partners to improve packaging care. Please don’t hesitate to reach out if we can assist further.
Best regards, Aleksandra, Management Team, My 1st Years
“Such a gorgeous bag and perfect size for nursery. It had been in my basket for a while as I wasn't sure but I'm so glad I bought it. Highly recommend.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your kind words about the product and delivery! We’re sorry to hear the note you included wasn’t shared as requested. We understand how important those personal touches are. We’ll review our processes to ensure this doesn’t happen again. Please don’t hesitate to reach out if we can assist further!
Best regards, Aleksandra, Management Team, My 1st Years
“Very happy with the item apart from the sticker that goes inside. I stuck a small bit which was off centre, tried to unstick and it all went wrong from there. It’s my fault really but I wonder if the sticker could just be put in prior to it being sent, to avoid parents like me who aren’t good with sticking things to spend the next hour trying to take it off and it ripping in so many pieces.”
Hi, thank you for your feedback. We’re so glad you’re happy with the item overall! We completely understand how tricky those stickers can be, and you’re certainly not alone. We really appreciate your suggestion and will definitely take it on board.
If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
“I've used My 1st Years for quite some time now for different occasions and I can honestly say their customer service and quality products are brilliant. Most recently I purchased a personalised bunny and dressing gown for my newborn nephew and I'm in love! Amazing quality and the bunny is so soft!! His parents loved them 🥰”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your lovely feedback! We’re glad you enjoyed the packaging and the item itself. Sorry for the colour mix-up. Sometimes blue and green can be tricky to capture exactly! We’re happy it still added some liveliness. Thanks for your support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
