Login
Start Free Trial Are you a business? Click Here

My 1st Years Reviews

4.4 Rating 2,994 Reviews
83 %
of reviewers recommend My 1st Years

Write Your review

I ordered the musical box on the 29 November but didn't receive it until the 9 December, the distribution centre at fault there. The musical box is lovely, a Christmas gift for my great granddaughter, I hope she loves it as much as I do. With her name on it too, a keepsake.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind words! We’re delighted to hear that you love the musical box. We’re sorry for the delay in delivery and appreciate your patience. We hope she treasures it as much as you do, and that it brings lots of joy this Christmas! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My evri parcel was stolen due to the delivery man leaving it outside so my £90 worth of orders was taken right before Christmas!!!
Helpful Report
Posted 1 month ago
Hi, we’re really sorry to hear about this. Please contact our customer service team, who will be happy to help resolve the issue as quickly as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Have ordered a few things from My 1st Years, always beautiful things and personalised brilliantly too, easy to order and fast delivery.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely product, speedy delivery, very pleased
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful products. Very soft, good quality . A lovely gift for a newborn.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Its adorable and my grandaughter will love it
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful just name i feel could of been bigger
Helpful Report
Posted 1 month ago
Hi, thank you for your review! We’re so glad you love the item. We’re sorry to hear the name wasn’t as big as you expected. We’ll be sure to pass this feedback to our product team. Your comments really do help us improve. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Good quality fast delivery
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Good service, all went smoothly. The safari personalised rucksack is lovely. Verh happy.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Parcel lost, didn’t receive gifts in time for my son’s first birthday when ordered in very good time. Still no resolution of missing parcel. My first years need to stop using Evri, will never be using again
Helpful Report
Posted 1 month ago
Hi, we’re very sorry to hear about this. As soon as we learned there was an issue with your parcel, we raised an investigation with Evri. We’ll be in touch with you as soon as possible with an update. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Fantastic service, items arrived really quickly and lovely quality.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
A geat crocodile, and very efficient and exemplary support from Irina when the delivery went wrong which I really appreciated.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your lovely review! We're delighted to hear you happy with your purchase, and it’s wonderful to know we were able to support you so efficiently when there was an issue with delivery. We truly appreciate your kind words. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Still havnt received my order
Helpful Report
Posted 1 month ago
Hi, we’re really sorry to hear about this. As soon as we became aware of the issue with your parcel, we immediately raised an investigation with Evri. Our team is closely monitoring the situation and will be in touch with you as soon as possible with an update. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Good quality well presented prompt delivery
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
No I won’t write a review
Helpful Report
Posted 1 month ago
Hi, thank you for your feedback! We really appreciate you taking the time to share your thoughts, even if you’ve chosen not to leave a full review. We hope you continue to enjoy your purchase! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
First of many times ordering from my 1st years for my 6 month old! Absolutely beautiful dressing gown.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I bought 2 personalised backpacks. They are lovely and a perfect size for my toddlers. Thank you! 🙂
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Love everything I have brought such good quality
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Quality service with quality items.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Gorgeous gifts that all arrived quickly and well packaged. Thank you
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 2,994 reviews