Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely love the dressing gown I bought for my great nephew. The quality was fantastic and the presentation was outstanding. Anyone who is thinking of buying from this website - you simply must!!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“Very bad customer service. Surely will not recommend to anyone. Besides delay in delivery, parcel arrived broken and soaking wet which unfortunately damaged the whole parcel which originally was a personalized baby gift. No response received from merchant when issue was reported about the damaged caused. Never again!”
Hi, we’re very sorry to hear that your order arrived wet and damaged. Our customer service team did try to resolve this directly with you; however, we understand that you chose to dispute the payment.
We’ll also raise this feedback with the relevant team to help ensure it does not happen again in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Spent a lot of money, gift box was damaged and all the fluff from the cardboard was all over the personalised items! Sent a message on Instagram and done a review and no one has contacted me back, awful service!”
Hi, we’re very sorry to hear about the issues with your order. Unfortunately, we’ve been unable to locate your contact, but please email our customer service team at support@my1styears.com and we’ll be happy to look into this and resolve it for you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear about the issue with your order. We completely understand your disappointment.
We did send an email a week ago offering a replacement, so it may have been missed. Please check your inbox (and spam folder) and get back to us so we can send a replacement as soon as possible.
Thank you for your feedback. We’ll also pass it on to our production team to help prevent this in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I used My 1st Years a few times now, and the items I purchased were loved by the recipients. My 1st Years are excellent, the site is easy to use, and when the items arrive, they are beautifully packaged. Thank you 😊”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered the penguin and personalised it with my sons name. Upon opening it the letter J was already peeling off. I was disappointed and emailed straight away with pictures but I have yet to hear back from your team. I love the penguin it's a shame the name wasn't done properly.”
Hi, we’re very sorry to hear about the issue with your personalised penguin. We completely understand your disappointment.
We did send an email three weeks ago offering a replacement, so it may have been missed. Please check your inbox (and spam folder) and get back to us so we can send a replacement as soon as possible.
Thank you for your feedback. We’ll also pass it on to our production team to help prevent this in the future.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you very much for your kind feedback.
We’re really pleased to hear that our team was able to help you when you had a problem. Your comments mean a lot to us and will be shared with the team. Thank you again for taking the time to leave a review.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I came across this website whilst trying to decide what to buy for a first Christmas for my nieces' son and I wasn't disappointed at all. The personalised robe was beautifully done and the quality was excellent as well as the packaging. Ever item bought was of a good qualtiy. The box of items could easily convert as a keepsake bo0x and sturdy. Delivery was timely too and the parents of the reciepient were overwhelmed and grateful.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
