My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,018 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 3rd November 2025

1167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a doll on preorder. She shipped when available and arrived in America safe and sound with no issues. I would definitely purchase from here again.”

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Posted 10 months ago

“I made my first purchase when I bought the chosen doll Ayelet and I had a question regarding ordering and shipping another time and both times I got quick helpful responses. The doll arrived quickly from the UK to USA perfectly with no damage at all. I know things cna happen during shipping but I'm glad it didn't. The doll- is Amazing!! My first doll like this and she's beautiful! I feel blessed to have been picked to be able to purchase! I highly recommend and I will be back again! Thank you!”

My Doll Best Friend 5 star review on 28th December 2024

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Posted 10 months ago

Dear Elisen, Thank you so much for your wonderful 5-star review of My Doll Best Friend! We are thrilled to hear that you had such a positive experience with both your purchase of Ayelet and our customer service. It's fantastic to know that your doll arrived quickly and in perfect condition, even from the UK to the USA. We always strive to ensure safe and timely shipping, so your feedback means a lot to us. We are overjoyed that you find Ayelet to be amazing and beautiful—there's nothing quite like that feeling of welcoming a new doll into your life! We're grateful for your recommendation and can't wait to have you shop with us again. If you have any questions or need assistance in the future, please feel free to reach out. If you wondered why your review was not showing, it's because it was missing the order number for verification. We have added it to the review, so now it shows automatically like the others. Thank you once again for your kind words and support! Best wishes, My Doll Best Friend Team

Posted 10 months ago

“They have been the store where I buy dolls and doll accessories, clothing and other doll items. I have never, ever been disappointed. The help and kindness is unbeatable. I have far slowed down my doll buying but I know I can count on My Doll Best Friend, whenever i need/want anything. GREAT store with GREAT people!”

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Posted 10 months ago

“Great customer service, beautiful dolls, good prices. What else can you wish for?!”

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Posted 10 months ago

“Lovely doll beautiful face and hair her outfit is so pretty. Thank you MDBF for excellent service and thank you Maxine.”

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Posted 10 months ago

“Fast Delivery and refund”

My Doll Best Friend 5 star review on 16th December 2024

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Posted 11 months ago

“Thank you!”

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Posted 11 months ago

“My Doll Best Friend läßt nicht nur Kinderherzen höher schlagen, sondern auch Sammler finden hier die schönsten Puppen. Ich habe bereits mehrere Puppen bestellt. Sie kamen alle pünktlich und in einwandfreien Zustand an. Ich kann MDBF nur weiterempfehlen ! 5 Sterne ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 11 months ago

“A very Travel bag for dolls, the doll is securely fastened there, there is a section for accessories, you can fit a lot. I recommend it.”

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Posted 11 months ago

“Sehr guter Service und sehr schöne Puppen”

My Doll Best Friend 5 star review on 15th December 2024

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Posted 11 months ago

“Always Beautiful Dolls and very good Communication from MDBF Best Shop 👍💚”

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Posted 11 months ago

“Great quality and fits various size dolls including my daughter’s large reborn dolls. Love the fact that this is soft and light-weight so not a cumbersome addition to her bike. Definitely recommend x”

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Posted 11 months ago

“Bought the Mimi baby doll for my daughter for Christmas and it's absolutely gorgeous. It was well packaged for postage. Beautifully presented in its own box ready for wrapping. 100% would recommend this company if your looking for a doll for your little ones.”

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Posted 11 months ago

“Прекрасный магазин! Много лет радует прекрасными куклами. Успехов вам и процветания!”

My Doll Best Friend 5 star review on 8th December 2024

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Posted 11 months ago

“Дорогие y Doll Best Friend! Выражаю огромную благодарность за куколку Теодору! Мне было очень приятно получить счастливый билет на эту куклу! Мира, тепла и благодарных клиентов! С уважением Екатерина Козлова.”

My Doll Best Friend 5 star review on 5th December 2024

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Posted 11 months ago

“Always the most beautiful dolls. Well packed, good information about paying and shipping.”

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Posted 11 months ago

“I really like to buy dolls in this store. There’s always the best choice and the best price, fast international delivery. And adorable limited Chosen doll. The release of each new Chosen doll is as celebration for me 🎉.”

My Doll Best Friend 5 star review on 4th December 2024

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Posted 11 months ago

“O thank for your job! I m so happy to receive doll from you!”

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Posted 11 months ago

“I have dealt with My Doii Best Friend for a number of years now and find that their service and quality of dolls on offer are of an excellent standard. If I have had any queries they have always been dealt with promptly.”

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Posted 11 months ago

“Thanks a lot! You are the best!”

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Posted 11 months ago

My Doll Best Friend is rated 4.9 based on 2,018 reviews