My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,009 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are prompt with responding to questions, shipping, and other inquiries; including going above and beyond.”

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Posted 8 years ago

“Very good find the site a bit difficult but that might be my problem”

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Posted 8 years ago

“This is my second order from MDBF. I am in the US and was pleased with how quickly my first item shipped and arrived so I didn't hesitate to order again.”

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Posted 8 years ago

“Nice range of products but it is frustrating to find shoes to fit dolls! Some items have delailed descriptions, measurements etc. Others are vague, mentioning only the doll they are made for and it is hard to work out if they would do for other dolls. I'm specifically wanting good quality traditional Mary Janes for the doll I purchased but am struggling to find any in the UK.”

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Posted 8 years ago

“Beautiful quality dolls sent in safe packaging , fast delivery and first class customer service any problems are sorted with care and kindness , new ranges added to keep up to date .”

My Doll Best Friend 5 star review on 26th July 2017

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Posted 8 years ago

“I love your wonderful shop!it is a real pleasure to look at the many dolls and also the gallery with owner's pictures. This time I wanted to buy the beautiful Kitty,her friend Rosie had been waiting for her... There are other online shops I am visiting,but your shop is my favorite.”

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Posted 8 years ago

“as a doll lover I enjoy MY DOLL BEST FRIEND on line shop experience”

My Doll Best Friend 5 star review on 18th July 2017

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Posted 8 years ago

“Lovely selection of pretty dolls. Excellent customer service! I had an unusual request and customer service team along with the warehouse team met my request. Thank you!”

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Posted 8 years ago

“I was looking for a specific doll group. I didn't find it very easy to find what I wanted. It skips around. When you go to dolls they should all come up under each artist or company. Sometimes you find an artist you don't know & you can see what they are about. Sorry this was not the happy comment. Happy- finding the dolls that I wanted & they were available. I ended up ordering more dolls. the pictures & information by each doll was very good. I will definitely purchase more dolls in the future.”

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Posted 8 years ago

Hi Jill, first thanks very much for your new order and for your comments. I'm sorry you didn't find what you wanted as easily as you'd have liked. If you click "Dolls" from the top navigation bar you get all the filters on the left, which includes Manufacturers and Artists. So if you know the artist you'll find the dolls there, or if you know the manufacturer you'll find the dolls there. If you know neither of these things the filters enable you to shop by doll type, or size, ethnicity, suitability age (for a child) etc. Another way to find what you want is simply to go to "Brands" in the top navigation bar. Please let me know if this makes it easier and do contact us if you still have some thoughts to share. Thanks very much again. Maxine

Posted 8 years ago

“They offer products I can't get in the USA”

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Posted 8 years ago

“Very fast shipping. Thanks a lot !!!”

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Posted 8 years ago

“I enjoy looking at all the dolls, even if I can't afford some of them.”

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Posted 8 years ago

“I love this store. I'm in Australia and it's much more difficult and pricey to find these dolls here. My Doll Best Friend's selection is the best I've found online and their prices are very competitive, dolls + international shipping considered. They are also extremely helpful and friendly to deal with so I'll keep coming back!”

My Doll Best Friend 5 star review on 1st July 2017

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Posted 8 years ago

“I love the selections of dolls at MDBF...so many things unavailable to me here in the USA. Your web pages are easy to navigate, arranged very well, and items are quickly found using your filters. I like that I can look at just the items I am most interested in, although I love looking at any and all dolls! I am a huge fan of the 19.5" Gotz Hannah and Happy Kidz dolls, as well as the 13" Paola Reina Las Amigas girls. I was also happy to find the Gotz Style Me dolls with their various hair/eye color combinations. Your shipping rates are reasonable to USA, items are packaged very carefully, and arrival time here is very timely. Always love to browse your web pages.”

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Posted 8 years ago

“Another great transaction, always very helpful and fast to deliver”

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Posted 8 years ago

“Спасибо большое! Кукол получила! Очень довольна! Рекомендую всем!”

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Posted 8 years ago

“Спасибо большое! Кукол получила! Очень довольна! Рекомендую всем!”

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Posted 8 years ago

“Спасибо большое! Кукол получила! Очень довольна! Рекомендую всем!”

My Doll Best Friend 5 star review on 28th June 2017

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Posted 8 years ago

“My latest doll from you Hannah at the studio is amazing.I love the patterns and the tailors dummy.Thank you all so much.”

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Posted 8 years ago

“Thank you for answering all my questions quickly. Website is easy to view.”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 2,009 reviews