My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,009 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There's always so much to look at or buy on the My Doll Best Friend Ltd. site! I love the fact that there are dolls and accessories for all ages and all finacial situations that buyers find themselves in. The descriptions and reviews from other buyers are very useful and the photos are clear and can be enlarged. I also like that there are easy to use tabs that take you to the blog/magazines connected with the store and that contact with Maxine and her staff is easy to use.”

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Posted 8 years ago

“I found the site very easy to use , found what i was looking for. It was a very pleasurable experience!”

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Posted 8 years ago

“Lovely dolls, smooth checkout process and very quick international delivery with tracking that works well.”

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Posted 8 years ago

“My Ladybird doll by Gorjuss arrived safely. Her beautiful hair was covering her face. When I moved it back, she was smiling at me. For a doll with only eyes she is absolutely gorgeous. The scent on these dolls makes my home smell wonderful. My Doll Best Friend is a fantastic online store. Thank you for my new doll.”

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Posted 8 years ago

“Easy to navigate site, good choice and prices and simple to pay”

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Posted 8 years ago

“Very fast delivery and such nice people to deal with”

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Posted 8 years ago

“Great flexibility in order to help me find the cheapest shipping option. Also great range of products!”

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Posted 8 years ago

“Just noticed that my dolls shipped, can't wait to receive. I searched all over for one particular doll, and here it was. Website great, easy to use. I emailed customer service and received prompt responses. So far so very good.”

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Posted 8 years ago

“Perfect service! Swift delivery ... next day! Any emails and questionsanswered quickly and thoroughly. I love the Gotz doll I bought and I absolutely adore my latest Paolo Reina doll and will DEFINATELY be buying more!! Thankyou... 5* service .”

My Doll Best Friend 5 star review on 31st May 2017

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Posted 8 years ago

“I am very happy with the fast delivery of my dolls. The dolls are exactly what I wanted to have.”

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Posted 8 years ago

“Found exactly what my wife wanted for her birthday. Easy to use web site with good illustrations of items. Items arrived in one carton, well packed and on time.”

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Posted 8 years ago

“It was my first order.I am very happy with the fast delivery of my dolls. The dolls are exactly what I wanted to have. I hope I will order more dolls in a future. Thank you!”

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Posted 8 years ago

“Lovely site,easy to browse at and very efficient sales staff. All my dolls arrived quickly and well packed and my girls are delighted with them,very happy. I am thrilled at the point system,every little bit of discount helps.”

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Posted 8 years ago

“I got my doll one day after ordering it online. You can't do better than that!”

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Posted 8 years ago

“Excellent service, fast delivery.”

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Posted 8 years ago

“I live in Canada and my order was shipped promptly, very well packed and the tracking information was excellent.”

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Posted 8 years ago

“Fast delivery and everything perfect! Thank you”

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Posted 8 years ago

“I love the fact that you respond to my questions promptly, and that you have a great selection of the dolls that interest me. I wish it wasn't so expensive to buy dolls from Europe, but it's better from the UK than France, Spain, Latvia, and Ukraine!! Love my first doll -- Paula Reina Nora in yellow, and will order another one soon.”

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Posted 8 years ago

“My order for kidz n cats Alyssa came quickly, was well packaged for a trip to the US and was easy to track. Thank you so much for your wonderful selection of dolls and the helpful answers to my questions.”

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Posted 8 years ago

“Thank you very much for the wonderful service you provide! I enjoyed very much the web-site: only the most useful information for the custromer, the necessary links and accessories. The interface is nice and friendly. The white colour of the background does not divert attention of the customer from the process of purchasing. All pictures of the dolls are just wonderful: bright, vivid and professionally made. I didn't need any additional photos of the doll to make my mind. This is my first purchase at My Doll Best Friend, and I am very sarisfied.”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 2,009 reviews