My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,028 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 2nd December 2025

1168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic doll retailer. All the dolls in regular shops look the same and some are quite ugly, but so glad I found My Doll Beat Friend online. They have a huge range of beautiful dolls in varying price ranges. I’m so pleased with the doll and accessories I just bought and my daughter loves them. My order arrived quickly and was well packaged and I had an email to say it was on the way- perfect service, would definitely recommend and I will definitely be back in the future.”

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Posted 4 years ago

“They are one of the few places left to get quality play dolls, and a huge range of doll clothes/accessories, with also something for collectors if you collect. They still give a personal feel to shopping, things are well packaged and delivered quickly. The play dolls do last a lifetime, unlike the cheaper versions in the shops- it is about paying to invest in something that will last, not be thrown away in 6 months. You know if something is on here it can be played with forever without falling apart. The only thing I would say is I preferred the sort/selection features of the old website- sorry! It was easier to find things on the old website. I do like the descriptions of clothes though so you know which clothes can fit different makes of doll and can 'mix and match'.”

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Posted 4 years ago

“I like buying from MDBF very much. Beautiful items for my dolls (which I can´t buy in Germany) are always delivered very quickly at a reasonable shipping cost! Many thanks and a healthy, successful New Year!!!”

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Posted 4 years ago

“Beautiful doll my granddaughter absolutely loves it”

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Posted 4 years ago

“My Doll Best Friend always ships my items out soon after I order, and their customer service team is helpful if I ever have a question.”

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Posted 4 years ago

“Very happy with customer service and product. Doll arrived well in time for Christmas. She was really beautiful and my friend was delighted. You have a wonderful choice of dolls on your site and I would never shop anywhere else!”

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Posted 4 years ago

“I have so far ordered two lovely dolls from this shop and never had any problems. Packaged well and arrived on time. Customer service was very good as well.”

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Posted 4 years ago

“Perfect present 👍👍”

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Posted 4 years ago

“Thank you for a very beautiful doll with extra clothes. She came quickly, just in time for birthday. I am very happy with the store My Doll Best Friend/”

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Posted 4 years ago

“Beautiful doll can’t wait for my granddaughter to see it Xmas day”

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Posted 4 years ago

“Very good indeed, shipped out in time for Christmas and the doll arrived in immaculate condition. Thanks!”

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Posted 4 years ago

“Спасибо большое, куклу получила, очень довольна, рекомендую Вашу компанию к покупке товаров!”

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Posted 4 years ago

“My granddaughter loves her two dolls and they are excellent wquality. Shipping was fast and problem- free and communication was excellent.”

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Posted 4 years ago

“Stunning doll . I only wish there was a greater variety of outfits”

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Posted 4 years ago

“I absolutely love this shop. Customer service always helps me if I am concerned about anything. Delivery is very good and reliable. I have ordered a few dolls now and been over the moon with my purchases where I am always coming back for more.”

My Doll Best Friend 5 star review on 14th December 2021

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Posted 4 years ago

“I have ordered dolls from My Doll Best Friend several times and I just love the great service and super fast shipping to USA!! My items get to me very quickly and they are always perfectly packed and perfect condition. I will definitely be ordering again and again!!”

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Posted 4 years ago

“My best website to order dolls!”

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Posted 4 years ago

“I recently purchased Pre order Gotz Svenja & Ellie on ice. They’re gorgeous!! Beautiful additions to my collection!! Mydollbestfriend is super communicative the dolls Arrived super fast shipped to The US & very well packed. Love shopping with mydollbestfriend!!”