My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always excellent service and a beautiful doll. Thank you!”

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Posted 3 years ago

“I ordered 3 dolls. great service. it only took about 2 weeks to get to Australia. I thought that was terrific.”

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Posted 3 years ago

“Bonne expérience, produits très sympathique, réponse aux mails, rapide, Merci.”

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Posted 3 years ago

“Amazing service. After my order being out of stock, I wasn’t in a rush so was willing to wait until it was in stock. I was kept up to date when my parcel would be expected, when they received it and when it was packaged and posted. After a mistake in order (no fault of their own, was supplier who sent different style of doll) they sent me out exactly what I was looking for. Amazing service & great customer service team who replied within couple hours and sorted the problem immediately. Will definitely be ordering again! :) - not to mention how stunning the product was.”

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Posted 3 years ago

“Item received in perfect condition as described”

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Posted 3 years ago

“Love this store. Perfect dolls, quick delivery, very nice customer service.”

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Posted 3 years ago

“Really friendly staff who could not do enough to help me get the doll I wanted. Highly recommend!”

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Posted 3 years ago

“This is my second doll from this Company. Posted and delivered prompt, package good. Both dolls are beautiful. I make clothes for them and they make my outfits shine. Hope to buy one more in the future. Thank you”

My Doll Best Friend 5 star review on 11th October 2021

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Posted 3 years ago

“I’ve always had great service from My Doll Best Friend. The products they stock are excellent and there is a large variety of brands and prices”

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Posted 3 years ago

“Узнала о магазине случайно. Искала возможность заказать Свенью из Стокгольма (кукла готц) и мне подсказали Ваш сайт. К сожалению куклу заказать не удалось, но приобрела восхитительную Блайз (ледяная кукла)Сайт очень продуман. Выбирать товар удобно. Фотографии позволяют максимально точно увидеть кукол и аксессуары. При оплате трудностей не возникло. Товар был доставлен курьером в удобное. Кукла надёжно упакована. Товар полностью соответствует описанию и характеристикам указанным в описании. Надеюсь на дальнейшее сотрудничество. Особенно жду новинок готц. С уважением, Барамидзе Вера”

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Posted 3 years ago

“A beautiful doll,bought for a gift but loved it so much ,had to keep for myself Beautifully dressed”

My Doll Best Friend 5 star review on 10th October 2021

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Posted 3 years ago

“Absolutely delighted with my gorgeous Karina!! Thanks so much for the opportunity to purchase her, and your speedy shipping and excellent service (as always). Look forward to buying more wonderful dolls from MDBF!!”

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Posted 3 years ago

“The doll is wonderful! Very good product. Amazing! Congratulations for everything. Thank you!”

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Posted 3 years ago

“Lovely doll as always . Arrived really quick too . Thank you”

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Posted 3 years ago

“Very satisfied . Great products, communication and shipping”

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Posted 3 years ago

“The Chosen Karina doll is very beautiful! I am very happy to have her in my collection. Thank you very much to the store for the excellent service!”

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Posted 3 years ago

“My doll best friend is a very friendly online shop Maxine is very helpful and great communication. Lots of beautiful brands to choose from. I highly recommend MDBF.”

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Posted 3 years ago

“Good communication about order. Very easy process to order online. Recommended”

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Posted 3 years ago

“The first time I made an order in the store.Thank you very much for such a beautiful doll and for your work.I'm waiting for the second doll from your store.”

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Posted 3 years ago

“Моя первая покупка в магазине My Doll. Куколка очень понравилось, у меня только положительные эмоции. Огромная благодарность всем сотрудникам магазина .”

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Posted 3 years ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews