Evolution Funding Ltd T/A My Car Credit Reviews

Name: Evolution Funding Ltd T/A My Car Credit
Address: Evolution House, Smeckley Wood Close, Chesterfield, Evolution House, Smeckley Wood Close, Chesterfield, Chesterfield
Rating: 4.83

4.8 Rating 4,776 Reviews

97 %

of reviewers recommend Evolution Funding Ltd T/A My Car Credit

Company Reviews

Metrics

Info

4.8

Based on 4,776 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 12.4%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards for three years and awarded 'Best Broker' for seven consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

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Evolution Funding Ltd T/A My Car Credit 5 star review on 28th March 2024

Cristian Arustei

Evolution Funding Ltd T/A My Car Credit 5 star review on 4th January 2024

Jonathan Haly

Evolution Funding Ltd T/A My Car Credit 5 star review on 8th November 2023

Peter Nye

Evolution Funding Ltd T/A My Car Credit 4 star review on 9th June 2023

Richard Catton

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely took the P"""s, telling me I was approved for finance with no deposit, able to pick a car, and then got told they needed £150 and £120 of a different member of staff. IN FUTURE, go through the paper work and check proper. Also the lack of communication is a joke, we will ring you, then I'm having to ring them 😠😠”

Helpful Report

Posted 4 years ago

Dear Alan, thank you for taking the time to review us, we welcome all feedback, good or bad. We are sorry that your experience with us has been less than satisfactory. Having investigated the matter, it appears that communication has fallen down on this occasion. We have taken your comments on board and they will be used to drive improvements and identify training gaps. We hope you have been successful in securing finance for your new car and wish you all the best. With regards, MCC.

Posted 4 years ago

“Wasn’t happy with the service.”

Helpful Report

Posted 4 years ago

Hi, thanks for taking the time to leave us a review. We are so sorry to hear you experienced some communication issues with us - we strive for excellent customer service and have clearly let you down on this occasion. We have taken your comments and looked into your particular circumstances, which will be used to drive improvements across the teams. With regards, My Car Credit

Posted 4 years ago

“Very poor communication within My Car Credit, told one thing by email and then at last minute advised that payment hasnt been made and no one knows why whilst left with no vehicle due to changing over insurance to collect new vehicle.Advised after insurance company was closed that payment hadnt been made and no one knew why not until next day and even then and until now still not advised that payment went through.Only advised by dealer that they had received payment.Advised MCC that i had to pay twice to change insurance back to old vehicle and again to new vehicle twice but went on deaf ears.”

Helpful Report

Posted 4 years ago

Hi Damien, thanks for taking the time to leave us a review. We are sorry to hear that you experienced poor communication in your experience with My Car Credit. We strive for excellent customer service and have clearly let you down on this occasion. Your comments have been fed back to the relevant teams to drive improvements, and if there is anything further we can do for you, please get in touch. With regards, My Car Credit.

Posted 4 years ago

“Hi, All started well and I would mention Sam as being very helpful and professional. However, when it came to getting information about when the dealer would receive funds I had several conflicting updates from several different staff. Still my wife is unable to collect her new car. R.”

Helpful Report

Posted 5 years ago

Hi Richard, thanks for leaving us a review. We apologise for any confusion regarding the transfer of funds; on some occasions we do experience delays between confirmation and receipt of the funds over a weekend, and this can hold up the collection of the vehicle. Your comments have been passed on to the relevant team members to drive improvements, and we hope that you and your wife enjoy your new vehicle. Thanks, My Car Credit

Posted 5 years ago

“Seemed complicated and long winded. It was easier to get my mortgage. Had to watch a video every time it went wrong and had to start again”

Helpful Report

Posted 5 years ago

“Would I use them again? Probably not.”

Helpful Report

Posted 5 years ago

“- Absolutely do not feel I was given the best or even Fair finiance agreement. - The total interest paid back should be told to the customer clearly by your “Specialists” - Genuinely feel that ‘MyCarCredit’ should cater for all types of customers! people who do and do not understand the finance options - The whole process took longer than I would expect.”

Helpful Report

Posted 5 years ago

“Took ages to get accepted and had to keep chasing to get answers”

Helpful Report

Posted 6 years ago

“The purchasing of a vehicle should be a very pleasant and exciting time. I have read all reviews on your web site from being very quick to having fantastic dealings with your staff. I unfortunately had a very unpleasant short of four weeks time ranging from staff going on leave and nothing passed on to several duplications of correspondence which made the whole experience rather sour. On reading all reviews and certain staff members did try to resolve my situation which was successful in the end I'm sure you are good normally but can't be all the time. I've just had a bad time of it which is all evidence based. Again ultimately I got what I needed but all the excitement taken away.”

Helpful Report

Posted 6 years ago

Hi Raymond, Thank you for leaving us a review, we are always striving to improve our customer service and we are sorry that we have let you down on this occasion. This feedback will be passed on to the team, please let us know if there is anything else we can do to help now or in the future. Thanks, MCC

Posted 6 years ago

“Applied for car finance, however they never get back to me..quite dissapointed. At least, somebody could call me back and let me know what went wrong.”

Helpful Report

Posted 7 years ago

Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 4,776 reviews