The purchasing of a vehicle should be a very pleasant and exciting time. I have read all reviews on your web site from being very quick to having fantastic dealings with your staff. I unfortunately had a very unpleasant short of four weeks time ranging from staff going on leave and nothing passed on to several duplications of correspondence which made the whole experience rather sour. On reading all reviews and certain staff members did try to resolve my situation which was successful in the end I'm sure you are good normally but can't be all the time. I've just had a bad time of it which is all evidence based. Again ultimately I got what I needed but all the excitement taken away.