MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,182 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,,
1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 12th August 2026

Anonymous

Philip Thomas

Ethan Barone

203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They promised delivery to Greece in 5-7 working days. 13 working days have passed and no news. There is no tracking number for the shipment. The orders is still not received but the seller asks for review !!”

Helpful Report

Posted 5 years ago

Hi - we are sorry to learn your order hasn't yet arrived, international shipments continue to take longer than expected post-Brexit so we apologise for the inconvenience. If you would like to email sales@mx5parts.co.uk with your order number they could look into this further for you. Thank you

Posted 5 years ago

“Change your website its misleading and also customer service need better phone manners with customers”

Helpful Report

Posted 5 years ago

Hi - thank you for taking the time to send us your feedback, we have passed these to our Management Team to help us improve our customer experience in the future. Thank you

Posted 5 years ago

“I placed an order for an of of stock item and phoned after a few days to check when I might expect it and was told within 6 weeks, but it an email to say it was posted to me a few days later. The tracking number/ did not work link and MX% Parts could not explain it or the parts wherabouts? When it arived I realised I needed a gasget, so phoned the same guy again who said there was either 200 or 4oo orders in front of mine and could not say when I would get it sent? I went on ebay and ordered the part from MX5 Parts and it arrived the following daY!!!!!! cOME ON GUYS PLEASE GET YOUR FINGER OUT. vERY POOR CUSTOMER SERVICE.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to provide your feedback. It's important we learn about these experiences to help us improve in the future and your comments have been passed to our Management Team to review and learn from. Thank you

Posted 5 years ago

“I have had an e-mail saying the item i ordered is out of stock . Not sure when its coming or if its coming ? Perhaps you could look into this for me . MX 5 battery Many thanks Paul 07515 263021”

Helpful Report

Posted 5 years ago

Hi Paul - we are sorry to learn you are having issues. If you still require assistance, please could you email sales@max5parts.co.uk and they will look into this asap. Thank you

Posted 5 years ago

“Would like to review the mats but apparently they are out of stock. Not told this when placing the order. Not good waiting for delivery”

Helpful Report

Posted 5 years ago

Hi Patrick - we are sorry your order hasn't arrived yet, we hope to get them to you as soon as possible. Thank you

Posted 5 years ago

“Mate , you are slow. 5 days for a ball joint is slooow. Plus half the time you don’t have the parts .”

Helpful Report

Posted 5 years ago

Thanks for your feedback Victor and sorry it took a while for your parts to arrive, it was caused by the high demand during our Bank Holiday sale which took a little time to work through all of the orders. Thank you for your patience

Posted 5 years ago

MX5parts is rated 4.6 based on 5,182 reviews