MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 5,181 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 5,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,,
1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

MX5parts 5 star review on 12th August 2026

Anonymous

Philip Thomas

Ethan Barone

203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ho, my parcel no. 3313996 as of today is still not delivered. is it possible to check where the package is? Best regards Fabio Palone”

Helpful Report

Posted 3 years ago

Hi there - this was despatched on the 28th October via Royal Mail therefore this should arrive in the next few days. Thank you MX5parts

Posted 3 years ago

“I bought a part from MX5parts but had a few issues and emailing the company I was met with a very passive aggressive person who took nothing that I said on board and made me feel awful. Not a pleasant experience”

Helpful Report

Posted 3 years ago

Dear Mrs McGuire We apologise that you feel the experience you received was passive-aggressive and of course, this isn't the feeling we'd hope you'd take away after buying from us. We have reviewed the correspondence that was sent and we would like to reassure you we weren't trying to pass the buck to blame Royal Mail as to why your order didn't arrive until Wednesday after ordering it on Saturday. Howeverm, we unfortunately don't have a Royal Mail collection at the weekend, therefore it was collected at the earliest opportunity on the Monday, and unfortunately the strike on Tuesday meant your order didn't arrive until Wednesday. We hope that this information helps to reassure we do take all feedback on board and value you sharing your experiences with us that we use to help us improve in the future. Thank you MX5parts

Posted 3 years ago

“Plazos de entrega demasiado largos.”

Helpful Report

Posted 3 years ago

Hi Narcis - we are sorry that your delivery took longer than expected to arrive and apologies for any inconvenience. Thanks MX5parts

Posted 3 years ago

“Has been 10 days since shipped and still haven’t received package.”

Helpful Report

Posted 3 years ago

Hi Timothy We are sorry your order hasn't yet landed, it was despatched from us on the 12th of September to the USA via Royal Mail and orders are currently taking 3 weeks on average to arrive, therefore we anticipate this will land in the next week. We apologise for the inconveneince. Thanks MX5parts

Posted 3 years ago

“I haven't received any of my purchase yet”

Helpful Report

Posted 3 years ago

Hi Phillip We are sorry your order hasn't yet arrived, however, your parts are on back order and hopefully you should be receiving our automated update notices. If you aren't, please do let us know at sales@mx5parts.co.uk and we'll of course provide an update. Regards MX5parts

Posted 3 years ago

“50 € customs fees for a purchase of 100 €. I'll think about it better next time.”

Helpful Report

Posted 3 years ago

Hi Victor - we are sorry that you had the customs fees to pay, unfortunately, these charges are out of our control, however, we of course don't charge VAT on our orders to relevant countries. We hope we can continue to be of service to you in the future. Regards MX5parts

Posted 3 years ago

“Piéces et livraison impeccable. mais les notices concernant le montage des verins inexistant, et celui de la lumière du coffre est plus que nul.”

Helpful Report

Posted 3 years ago

Hi Thierry - sorry you are having an issue fitting some of your parts, if we can be of assistance please don't hesitate to contact us at sales@mx5parts.co.uk Thank you MX5parts

Posted 3 years ago

“Post charging is very expensive i think they make more money out of over priced post than parts”

Helpful Report

Posted 3 years ago

Hi Craig Thank you for taking the time to provide your feedback, we respect and welcome all comments. We have double-checked your order details and the postage fee you were charged was £2.95. The actual cost to us for delivery was over double this amount therefore we hope that helps alleviate your concerns that we are overcharging for delivery. We hope you are now enjoying your new parts. Thank you MX5parts

Posted 3 years ago

“Nothing bad to say about mx5parts, just brexit and they don't finding a way to dispatch the goods from wythin EU. Like so many other UK business did. Order placed on August 1st, received today, 31... before brexit was usually 5 days.”

Helpful Report

Posted 3 years ago

Hi Rui - thank you for your feedback, international deliveries are something we are constantly trying to improve. Thank you for being a loyal customer and we hope to be of service again in the future. Thank you MX5parts

Posted 3 years ago

“I ordered an IL Motorsport centre section exhaust with 200 cell cat, which took over 4 months to be delivered and unfortunately when it was delivered the exhaust clamp that comes with the exhaust was missing. MX5 Parts soon sent a replacement clamp but it wasn't of the same style as should have been included in the first place. I can't blame MX5 Parts necessarily for the issues with this order as I realise there are worldwide supply issues following the pandemic, and I have never had an issue with MX5 Parts in the past, so the review is more for IL Motorsport.”

Helpful Report

Posted 4 years ago

Hi Craig Thank you for sharing your comments, we are sorry things weren't quite right with your order on this occasion. Thanks MX5parts

Posted 3 years ago

“Great selection of parts, overpriced compared to competitors and doesn’t offer ANY discount for owners club that it’s a sponsor for!”

Helpful Report

Posted 4 years ago

Hi Dave Thanks for your feedback and please be assured that we price all parts as competitively as possible. We hope to see you at the upcoming Owners Club National Rally if you are attending. Thanks MX5parts

Posted 4 years ago

“Service was good. But given you're havily involved with MX-5 owners club, it'd be nice to have a discount code. Although I appreciate you can't discount everything all of the time. Isn't it agame of cat and mouse, since we'll wait for a flash sale discount before we shop? So why not increase loyalty and uptake with a members discount?”

Helpful Report

Posted 4 years ago

Hi Steve - thanks for your feedback and comments, we do regularly review how we reward our loyal customer base and the MX-5 Owners Club and hopefully we'll see you at the upcoming National Rally in September. Thanks MX5parts

Posted 4 years ago

“Im not happy with the quality of your Chrome wing mirror set. Both chrome wing mirror rings have a flaw on the outside edge as if something touched them while their coating were wet. The chrome Bar covers were flawless and the carpet mats fitted perfectly.”

Helpful Report

Posted 4 years ago

Hi Olivia - sorry to hear you are not happy with the Chrome wing mirror set and there is a potential defect with it, please could you send us a picture of the issue so we can look into this further, if you could send this to sales@mx5parts.co.uk please. Thank you MX5parts

Posted 4 years ago

“I have bought stuffs from mx-5 parts before, exerlent service. This time thou I have not get My things yet. I ordered over a week ago?”

Helpful Report

Posted 4 years ago

Hi Joakim - international orders are taking around 3 weeks at present, therefore we expect your order will arrive very soon, if not please do contact us directly at sales@mx5parts.co.uk Thank you MX5parts

Posted 4 years ago

“Travel informations unavailable.impossible to know when it will ne delivered.”

Helpful Report

Posted 4 years ago

Hi Pascal - international orders are taking around 3 weeks at present, therefore we expect your order will arrive very soon, if not please do contact us directly at sales@mx5parts.co.uk Thank you MX5parts

Posted 4 years ago

“Product selection and prices good.just felt a little let down by the items I wanted were out of stock forcing me to cancel my order.shame.”

Helpful Report

Posted 4 years ago

Hi John - we are sorry we didn't have everything in stock this time, we are always working hard to ensure we have as much stock as possible. We hope to be of service again very soon. Thanks MX5parts

Posted 4 years ago

“Website is great but I find the price of postage is too high for smaller parts.”

Helpful Report

Posted 4 years ago

Hi Jody - we appreciate your feedback and carriage is something we constantly review to be able to offer the most competitive rates we can. Thanks MX5parts

Posted 4 years ago

“The part supplied was incorrect and has had to be returned for a refund Generally, the dealings I had were good although delivery of the parts were delayed by several days as the company experienced some "problems"”

Helpful Report

Posted 4 years ago

Hi Paul We are sorry things didn't quite go to plan with this order and apologies for any inconvenience this caused, we hope we can be of assistance to you again in the future. Thanks MX5parts

Posted 4 years ago

“Waiting to come into stock.”

Helpful Report

Posted 4 years ago

Thanks for your patience Alan - we hope to have them in soon. MX5parts

Posted 4 years ago

“A lot of the parts I am ordering are out of stock and taking ages to get restocked”

Helpful Report

Posted 4 years ago

Hi John - we apologise some of the parts you are looking at are out of stock, we continue to work hard to ensure we always have stock of as many items as possible, however the challenges of UK manufacturing and other factors around the world do continue to cause issues with the supply-chain. We of course appreciate your loyal custom and patience whilst we work through these challenges. Thanks MX5parts

Posted 4 years ago

MX5parts is rated 4.6 based on 5,181 reviews