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Musicstreet Reviews

4.9 Rating 2,125 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 2,125 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

Write Your review

Got what I ordered, good price, arrived promptly.
Helpful Report
(Huntingdon) -
So easy to do business with and really friendly too far to travel but their on line service is perfect and will definitely come back for more Thank you so much
Musicstreet 5 star review on 12th May 2025
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(Huntingdon) -
NEW BEAUTIFUL PRS CUSTOM 24-08 IN PURPLE MIST (ARRIVED 8/5/2025) Thanks ever so much for all your help. The guitar arrived today (on my birthday, yay!) and it's just beautiful! I took it out and got playing straight away! Couldn't put it down for like 2 hours straight out of the box! I love the way it feels in my hands and the versatility of the pickups, wow! I'm sure I have just tickled the surface so far and am really looking forward to getting to know it much better over the coming years. This has been a fabulous birthday already and that's in no small measure due to receiving my beautiful new PRS. I love the action and the strings work well for me, so please thank your technician for doing such a good job there. Anyway, I just wanted to let you know that I have received it safely (and superbly packaged, thank you) and I'm blown away by it's beauty and playability. Cheers, Simon.
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Beautiful guitar perfectly set up
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(Huntingdon) -
Excellent quick service and helpful advice
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(Huntingdon) -
Despite DPD trying to mess up delivery, it arrived on time and it is a beautiful very well conceived acoustic amp. Musicstreet folks were also very frontal and not hiding behind screens... :-)
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(Huntingdon) -
Fast and efficient, well packaged and prompt, I could not ask for better really! Well done! 10 out of 10!
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(Huntingdon) -
The couriers (DPD) that were supposed to be delivering my parcel from Music Street were awful, lying about having tried to deliver! However, I emailed Music Street about this and they were on it, ringing the courier and giving them hell and keeping me in the loop with phone calls to. Net result? The courier delivered my package the next day. Couldn't fault Music Street, except maybe for their choice of courier!
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(Huntingdon) -
Very impressed with Music street my guitar was dispatched promptly and delivered well packaged without any hassle.
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(Huntingdon) -
Staff were most helpful annd friendly and helped deliver a beautiful guitar earlier than we would have thought possible.
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(Huntingdon) -
Able to sample several bass guitars with absolutely no pressure to buy. In the end I opted for the cheapest - £199 for an Aria pro II. It was all that I needed. The service continued as if I had just bought a vintage American Precission!
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(Huntingdon) -
While I am happy with the product but it appears it was either a returned product or it was ex-show room. The original box was taped with off the market tape and Allen rench and tremolo camen in opened plastic bag. I don’t mind a returned product or ex-show room even but should be mentioned clearly on the purchase and probably discounted as well.
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(Huntingdon) -
Sorry you feel this way Vikram, it's definitely not a return or demo guitar, we do however need to open the boxes to check and setup on our workbench prior to sending out; otherwise you would have received an inferior playing guitar, so we check the tree arm fits in the block and all aspects of the guitar are functioning properly as we get instruments in for setups supplied by other retailers in who just send the box out without checking and sometimes there are some real horrendous problems. but please be assured your guitar was new (just setup how it should be)
Staff are knowledgeable, friendly and provided an excellent service I have no concerns in giving the a five star rating
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(Huntingdon) -
Friendly service, great product range and pricing.
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(Huntingdon) -
Very friendly and helpful staff!
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(Huntingdon) -
As always Music Street gives first class service. I would recommend this store to any musician who is serious about equipment .
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(Huntingdon) -
Really great comms and service. And also, an astonishing guitar for a very fair price.
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(Huntingdon) -
Good service. Thank you
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(Huntingdon) -
Excellent service from start to finish. I recently purchased a used Taylor guitar, it was an expensive purchase for something I hadn’t seen and I was somewhat apprehensive. The guy I spoke to on the phone was well informed, honest and not at all pushy, if anything, he understated the condition of the guitar. They put it through their workshop and the tech called me to ask what strings I’d like fitted (foc). Guitar arrived in mint condition and I couldn’t be happier.
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(Huntingdon) -
I love this shop. Always helpful and knowledgeable.
Musicstreet 5 star review on 8th April 2025
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(Huntingdon) -
Musicstreet is rated 4.9 based on 2,125 reviews