Musicstreet Reviews

4.94 Rating 1,183 Reviews
99 %
of reviewers recommend Musicstreet
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

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10 Chequers Court

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Waiting a week for delivery of a guitar strap that is in stock and apparently shipped. Still hasn’t arrived yet. . .
Apologies you've still not had this Liam, unfortunately Royal Mail have been slow in some areas during the pandemic.. we do make sure that items are sent same day first class
Surprised to get this feedback request given second failed delivery in two days - despite being in all day. Appreciated call to reschedule after first no show but DPD is letting you down
Apologies you didn't receive your saddles on the day expected, we always send out in stock items same day If the order is in before 1pm.. unfortunately sometimes for unknown reasons the courier lets us down but it is out of our control. DPD are the most reliable out of all of them we've tried.
Unfortunately promised delivery yesterday.... Still waiting.
Dear Andrew, Sorry for the delay - there have been some delays which are out of our hands due to the current world pandemic COVID19 situation. We have been assured your instrument is on its way now and with you very shortly. Regards MusicStreetUK
Musicstreet is rated 4.94 based on 1,183 reviews