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Musicstreet Reviews

4.9 Rating 2,209 Reviews
98 %
of reviewers recommend Musicstreet
4.9
Based on 2,209 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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I purchased an MXR Carbon Copy delay pedal from Musicstreet, rapid response to initial order followed by excellent communication regarding delivery which was on time. All in all 5 star service. I will definitely be using Musicstreet in the future
Helpful Report
(Huntingdon) -
Very good, really kind and let me wait 2 hours to collect my bass after purchasing it.
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(Huntingdon) -
Fantastic service from the guys at Music Street(apologies I can't remember your names). The fact i was only spending a relatively small amount of money did not matter. Very helpful, very knowledgeable, very welcoming. I'll be back going back for anything I need in the future.
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(Huntingdon) -
Did exactly what I asked for at a very reasonable price
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(Huntingdon) -
I ordered a bass and asked whether they could take a look at it before shipping…. action, intonation, frets etc… I’ve personally found this is only usually something that’s get done on ‘expensive / high end’ guitars/basses however this bass was more ‘budget friendly’ yet arrived perfectly setup and as described. Really happy with the service and product. Would recommend/use again.
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(Huntingdon) -
First time at the store. Excellent advice and service will continue to use their services
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(Huntingdon) -
Can't fault the customer service, product knowledge or delivery time. I even had an immediate telephone call after my order was placed to clarify one of the items on the order. They recommended different strings to what I had ordered as they were unsuitable for the guitar I bought. Amazing service and highly recommend buying from them!
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(Huntingdon) -
Good product, good price, fast delivery.
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(Huntingdon) -
I was really pleased with the way the staff were helpful but not pushy. The shop is well stocked with a vast amount of guitars ranging from entry level to custom shop.
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(Huntingdon) -
Easy to purchase, fast delivery, item as described
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(Huntingdon) -
Musicstreet had an Aria bass with £200 off the usual price. I telephoned just to check this was correct-took 10 attempts to get through but I guess it’s because they’re busy. Guy I spoke to was helpful and confirmed the price reduction. I ordered on-line and it arrived the following week. This is a great bass to play and looks the business too. I would use Musicstreet again.
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(Huntingdon) -
I had a great experience buying from music street. I needed a case delivered quickly, and called to ask about their stock. The person I spoke to not only tried the model of guitar that I have in the case, but also made sure it was sent off quickly. Really helpful and friendly service!
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(Huntingdon) -
Excellent customer service and knowledgeable staff. I took my daughter as she wanted to play bass guitar and they handled everything and at an affordable price. We both went away happy, her with her new guitar and me that it was such a smooth and easy process from a place that didn’t want to rip me off with things a didn’t need!
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(Huntingdon) -
I bought an upgrade guitar here . I enjoyed great service from knowledgeable, helpful staff. I was guided through which items in their wide range of stock might meet what I was looking for. I had plenty of time on my own handling the guitars before I made a decision. I was then offered a good trade in price for my old Yamaha dreadnought. I love my new TANGLEWOOD Winterleaf which is of course set up properly by the guys in the store who clearly take care of every instrument and customer. To me it makes no sense to buy something so individual as a guitar without trying it first. Long live music shops like this.
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(Huntingdon) -
Top of the class for communication and selling the best gear at the best price Will definitely buy from them again,Thanks.
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(Huntingdon) -
I bought a Yamaha THR5 amp from Music Street. The price was £30 cheaper than the exact same amp in my local guitar shop in Glasgow, and the amp was delivered to me in just one day. I have no hesitations in receommending Music Street.
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(Huntingdon) -
Absolutely fantastic. We went in to get my son his first electric guitar and I am clueless. Sam was so helpful and we are very happy with what he recommended.
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(Huntingdon) -
Superb shop, invaluable knowledge
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(Huntingdon) -
My experience with music street can only be described as brilliant friendly service with guys who have great knowledge to help you make an honest choice of anything you need definitely be back again
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(Huntingdon) -
£7.50 +VAT postage (£9.00 inclusive of VAT) for an item that weighs just 50g, wrapped in just a flimsy plastic bag is nothing short of a rip off.
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(Huntingdon) -
Hi Bernard, I'm sorry you feel that dpd shipping charges are a 'rip off' - the £7.50 includes vat and we subsidise the shipping from dpd who charge us £9 + vat, - the highroad saddles you purchased we are the cheapest worldwide even including shipping and I don't really think the 1* review is reflective of our service or the product. we trued using the wonderful royal mail who lost more than we sent out with them so made an executive decision to increase the shipping prices by £2.50 and keep the saddle prices the same so customers can still benefit from the lower prices in store. unfortunately couriers costs have increased considerably over the last few years but this is outside of our control
Musicstreet is rated 4.9 based on 2,209 reviews