Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 2,038 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“The couriers (DPD) that were supposed to be delivering my parcel from Music Street were awful, lying about having tried to deliver! However, I emailed Music Street about this and they were on it, ringing the courier and giving them hell and keeping me in the loop with phone calls to. Net result? The courier delivered my package the next day. Couldn't fault Music Street, except maybe for their choice of courier!”

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(Huntingdon) -

“Very impressed with Music street my guitar was dispatched promptly and delivered well packaged without any hassle.”

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(Huntingdon) -

“Staff were most helpful annd friendly and helped deliver a beautiful guitar earlier than we would have thought possible.”

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(Huntingdon) -

“Able to sample several bass guitars with absolutely no pressure to buy. In the end I opted for the cheapest - £199 for an Aria pro II. It was all that I needed. The service continued as if I had just bought a vintage American Precission!”

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(Huntingdon) -

“While I am happy with the product but it appears it was either a returned product or it was ex-show room. The original box was taped with off the market tape and Allen rench and tremolo camen in opened plastic bag. I don’t mind a returned product or ex-show room even but should be mentioned clearly on the purchase and probably discounted as well.”

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(Huntingdon) -

Sorry you feel this way Vikram, it's definitely not a return or demo guitar, we do however need to open the boxes to check and setup on our workbench prior to sending out; otherwise you would have received an inferior playing guitar, so we check the tree arm fits in the block and all aspects of the guitar are functioning properly as we get instruments in for setups supplied by other retailers in who just send the box out without checking and sometimes there are some real horrendous problems. but please be assured your guitar was new (just setup how it should be)

“Staff are knowledgeable, friendly and provided an excellent service I have no concerns in giving the a five star rating”

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(Huntingdon) -

“Friendly service, great product range and pricing.”

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(Huntingdon) -

“Very friendly and helpful staff!”

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(Huntingdon) -

“As always Music Street gives first class service. I would recommend this store to any musician who is serious about equipment .”

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(Huntingdon) -

“Really great comms and service. And also, an astonishing guitar for a very fair price.”

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(Huntingdon) -

“Good service. Thank you”

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(Huntingdon) -

“Excellent service from start to finish. I recently purchased a used Taylor guitar, it was an expensive purchase for something I hadn’t seen and I was somewhat apprehensive. The guy I spoke to on the phone was well informed, honest and not at all pushy, if anything, he understated the condition of the guitar. They put it through their workshop and the tech called me to ask what strings I’d like fitted (foc). Guitar arrived in mint condition and I couldn’t be happier.”

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(Huntingdon) -

“I love this shop. Always helpful and knowledgeable.”

Musicstreet 5 star review on 8th April 2025

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(Huntingdon) -

“Great service & advice, thank you”

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(Huntingdon) -

“A friendly response to my online query and good communication right up to the point of delivery.”

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(Huntingdon) -

“Another fab guitar bought from Musicstreet.This time a Musicman L3 with a rosewood neck. Keenly priced good condition, i'ts all good.”

Musicstreet 5 star review on 4th April 2025

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(Huntingdon) -

“Excellent service from Musicstreet. Kept me updated well and turned my order round very quickly.”

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(Huntingdon) -

“Great product, fast delivery and the cheapest on my internet search.”

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(Huntingdon) -

“This is a fantastic guitar shop. The selection of instruments is first rate, from budget guitars up to many high-end instruments. I was interested in a Patrick James Eggle guitar, which I’d seen online and I knew to be in stock. I asked to try it and was left well alone to get to know the guitar. When I commented on the action, which was a little higher than I usually prefer, the guy helping me out was only to happy to do a quick set up before allowing me to carry on playing. I can’t recommend this place enough. I eventually went back after a couple of hours of thinking things over and bought the guitar. I’m so glad I did. Before I left the store they happily changed the strings from 10s to 9s and adjusted the neck relief accordingly. Many shops I’ve bought from in the past wouldn’t bother doing that. Thank you, guys.”

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(Huntingdon) -

“I am very happy with the guitar I brought, and it arrived very quickly.”

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(Huntingdon) -

Musicstreet is rated 4.9 based on 2,038 reviews