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Musicstreet Reviews

4.9 Rating 2,258 Reviews
98 %
of reviewers recommend Musicstreet
4.9
Based on 2,258 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Good service, postage a bit pricey - £7.50 for some Strat saddles. But they got here safe and sound!”
Helpful Report
Hi Graham, unfortunately we had no choice but to use a courier for most items during the pandemic as Royal Mail were losing goods far to frequently. we do actually get charge £9.50 so we subsidise the carriage a little for customers
“Recibida en perfectas condiciones y muy bien empaquetada una guitarra Eastman SB54/v. Guitarrón, comparable en calidad de construcción y componentes a una Gibson Custom Shop. Estoy en una nube, suena y se toca de fábula. Estéticamente me encanta el acabado tan personal propio de la marca, aunque en este caso es algo muy subjetivo.”
Musicstreet 5 star review on 7th January 2021
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“I am so happy with this place. First I ordered the same item from gear4music which was a massive waste of time and i will never use them again. They made me wait a week and then emailed me to say it will take a further 2 weeks. So i told them to get bent and luckily found music street. Wish i had found music street first, its cheaper too! My item arrived 2 days after I ordered, absolutely fantastic just perfectly smooth. Thanks so much. I never give reviews but after being SO disappointed by gear4music and Thomann I am so happy with music street!!! Cheers musicstreet, big up, love from KIYANI”
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“Very happy with the service and the prodcuct. veru quick delivery”
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“Excellent service. Good price and really quick delivery. Highly recommend.”
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“The guitar I ordered was hand delivered so that it would arrive as early as possible. That's taking customer service to the next level.”
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“Placed an order for a Prs se standard 24 which arrived within 5 days despite placing my order over a bank holiday weekend. Prompt delivery in the allotted time, guitar came in a well packed box. Gig bag and guitar inside, loved the gig bag with tools and accessories in the pockets. The guitar was in excellent condition, I did need to adjust the low action but after that we were good to go.”
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“Arrived very quickly”
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“Great service, a quick phone call to see if a pickup was in stock, Music Street confirmed and dispatched and I received it within 24 hours. Can't ask for better than that. Thanks!”
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“Ordered and delivered the next day. Couldn't ask for a better service. Will definitely use again.”
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“Excellent service. Well photographed and described products”
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“First time using Musicstreet. Super quick delivery. I would use again. And recommend to others.”
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“Bought capos. Good price and delivered quickly despite pandemic. Many thanks”
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“Great service, Andy delivered my new APX600 by hand to my door in time for Christmas. The guitar sounds lovely with or without the electronics and has a solid well made feel to it. Add to that the glorious iridescent bluey green finish which makes it a very eye catching beautiful instrument. Fantastic value for the money. Best Christmas present ever!”
Musicstreet 5 star review on 28th December 2020
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“Very quick and responsive, great service”
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“Excellent service, placed my order 21 hours later a new PRS was at my door.”
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“Superb, ordered late in the afternoon, arrived early the next morning. Superb fast service, and 20% cheaper than everywhere else.”
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“Fantastic service. You can phone the shop and actually speak to someone if you need to which is proper old fashioned customer service. They phoned to tell me that my beautiful nee PRS was going to be late (a day) and chucked in a gift to say sorry. Guitar arrived in perfect condition and I couldn’t be happier. Would recommend all day long.”
Musicstreet 5 star review on 24th December 2020
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“Awesome customer service. I really appreciated being kept in the loop vis delivery and doing it by phone gave it that personal touch that is really lacking by many businesses these days. If you want gear go to music street all day long 👍”
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“Excellent service - prompt and friendly. Highly recommended”
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Musicstreet is rated 4.9 based on 2,258 reviews