Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 13,709 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 13,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 19th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the letter train the pictures showed it with the train engine and one carriage but it didn’t come with that so very misleading. Had to do a second order to get the train engine and carriage and pay a second postage fee and delay the gift arrival even more. Most frustrating”

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Posted 7 months ago

Dear Customer, thanks for your review, sorry to hear you felt mislead. We do however make it very clear that the Rail Name Train is just the letters, and that the engine and guard van are available separately. The second sentance of our product description says "Shown with our Rail Name Engine (code 60223) and Guard's Van (code 60104) which are not included with the train but available separately to make up the full train.". Some customers prefer to buy just the letters and combine with an existing engine or perhaps buy a different engine for them to go with. Some customers don't want the guard's van, and some literally just want to buy the letters. Hence, this is why we sell them separately, to give our customers flexibility to buy what they want - and we do make this clear on our website. We're sorry however if you felt mislead.

Posted 6 months ago

“Good quality”

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Posted 7 months ago

“The service was excellent and the product looks great. They are presents for grandchildren, so we will see what they think!”

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Posted 7 months ago

“lovely product - made a really lovely baby gift”

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Posted 7 months ago

“Fast, effiecent shipping and a beautiful product. Five stars!”

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Posted 7 months ago

“Lovely British based company with interesting toys and I find them good value as well”

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Posted 7 months ago

“Quick delivery with good updates.”

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Posted 7 months ago

“I have been buying stationary, pencils and personalised gifts from Mulberry Bush for several years. They are utterly reliable and the quality of the products ordered is superb. My grandchildren love having their names printed on their pens and pencils, which incidentally takes very little time.”

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Posted 7 months ago

“The catalogue showcases lots of products for young minds.”

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Posted 7 months ago

“First time I have shopped at Mulberry Bush Ltd. All went well”

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Posted 7 months ago

“Excellent quality and easy to put together. My granddaughters love ut”

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Posted 7 months ago

“Mulberry Bush offers an amazing range of toys, games, activities and educational items for all ages of children. Prices are good and Customer Services responded swiftly and effectively to a complaint of a damaged item.”

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Posted 7 months ago

“First purchase from this company .The customer service I have received from Mulberry bush has been first class The prompt response confirming my order, next day delivery , excellent packaging and quality wooden toys helped make this transaction perfect . Our little Granddaughter is thrilled to bits with her new Bay Tree dolls house , family and furnishings. Easy to put together and so well made . I will definitely purchase again from this company in the very near future.”

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Posted 7 months ago

“Two happy little boys with super umbrellas!”

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Posted 7 months ago

“Very efficient company, no problems with ordering or receiving goods. Highly recommend.”

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Posted 7 months ago

“My experience has been that the toys from Mulberry Bush are all good quality and robust”

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Posted 7 months ago

“I order gifts from mulberry frequently, you can always guarantee good quality toys and great quality service if there are ever any issues.”

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Posted 7 months ago

“Great range of toys at good prices. Ordered on Christmas Eve and arrived shortly the New year with standard delivery. Payment very easy.”

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Posted 7 months ago

“Good quality gifts”

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Posted 7 months ago

“Their goods are safely wrapped and delivery is as promised”

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Posted 7 months ago

Mulberry Bush Ltd is rated 4.8 based on 13,709 reviews